Anthony West
Elder Paint and Wallpaper
Sand Springs,OK
24
years of professional experience
Dynamic Sales Manager with a proven track record at Elder Paint and Wallpaper, excelling in relationship building and sales strategy execution. Enhanced team performance through targeted training, resulting in significant revenue growth. Expert in client relationship management and sales operations, consistently achieving and surpassing sales goals.
Work History
Sales Manager
12 Years 5 Months- Led sales team to achieve quarterly revenue targets through strategic planning and execution.
- Developed training programs to enhance product knowledge and improve sales techniques among staff.
- Analyzed market trends to identify new opportunities and adjust sales strategies accordingly.
- Fostered relationships with key clients, ensuring high levels of customer satisfaction and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Store Manager
11 Years 11 Months- Led store operations, ensuring optimal inventory management and product availability.
- Developed and implemented staff training programs to enhance customer service skills.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Fostered a positive team environment, motivating staff to achieve sales targets consistently.
- Oversaw financial performance, managing budgets and controlling expenses effectively.
- Cultivated relationships with suppliers to negotiate favorable terms and improve product offerings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
High School Diploma
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Verbal and written communication
Product knowledge
Sales expertise
Client relationship management
Sales process
Sales planning
Sales operation
Goal setting
Account management
Sales operations
Sales reporting
Order management
Territory management
Territory sales management
Training and development
Cold calling
Sales territory growth
Timeline
Sales Manager
Elder Paint and Wallpaper
03.2013 - 08.2025Read More
Store Manager
Spectrum Paint
04.2001 - 03.2013Read More
Charles Page High School
High School Diploma
Read More