Anthony Whittle
New York,NY
Summary
Creative Visual Professional with substantial experience in overstock management, sales campaigns and styling various retail displays.
Contributes unwavering work ethic and commitment to quality.
Known for customer-focused initiatives and knowledgeable about modern merchandising.
Possessing strong communication and leadership abilities. Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue.
Overview
13
13
years of professional experience
Work History
Operations Manager
Forever 21 Penn Station
New York
11.2023 - Current
- Manage Sales Associates, PT Supervisors in maintaining and driving sales, customer satisfaction, the store's facilities, company programs and credit initiatives, and inventory control
- Actively participates in store walk-throughs with Store Manager and district leadership to ensure the consistency and quality of service and operational execution
- Trains and develops team members through the Company’s Customer FIRST training model
- Partners with merchandising leaders to ensure execution of markdowns, signage, and marketing align with merchandise placement
- Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market
- Aids in educating and providing feedback to store team on the customer first mentality, operational standards, processes and company programs.
Visual Merchandiser (Windows)
Macy's Herald Square
New York
08.2021 - 11.2023
- Inspired guests to discover solutions through compelling visual merchandising
- Created visual marketing and styled window displays
- Solved merchandising issues and adjusted sets to create and maintain inspiring presentations
- Operated power tools to assemble and disassemble visual props
- Painted surfaces using brushes, spray guns and paint rollers
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
Key Holder
Aritzia
White Plains, NY
05.2016 - 07.2021
- Created the daily sales focus, performing the opening count of the registers and conducting team meetings to get staff ready for the day
- Opened, closed and alarmed the store
- Delegated tasks to associates and staff
- Compiled reports based on key performance indicators
- Provided quality customer service on a consistent basis using interpersonal communication skills
- Used POS software to facilitate transactions and perform opening and closing operations
- Made sure sales floor is visually merchandised to company standards.
Visual Merchandiser and Stylist
Nordstrom
White Plains, NY
06.2014 - 05.2016
- Monitored and replenished display inventory and restructured according to available stock
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Created interior displays to promote products in alignment with corporate sales objectives
- Monitored current trends to understand fashions and better serve customer needs
- Drove brand awareness by organizing display setups and assisting in merchandising
- Researched current fashion trends and competitor activity
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions
- Restructured company merchandising standards to increase customer traffic and product exposure.
Visual Merchandiser and Stylist
Forever 21
Yonkers, NY
03.2011 - 06.2014
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Monitored and replenished display inventory and restructured according to available stock
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Created interior displays to promote products in alignment with corporate sales objectives
- Restructured company merchandising standards to increase customer traffic and product exposure
- Created visual marketing and styled window displays
- Organized store merchandise racks by size, style and color
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Education
Associate of Arts Fashion Design And Merchandising -
American Intercontinental University
05.2011
Skills
- Customer Service
- Staff Management
- Financial Management
- Conflict Mediation
- Cultural Awareness
- Strategic Planning
- Creative Merchandising
- Sales and Marketing
- Team Collaboration
- Staff Training
References
Upon Request
Timeline
Operations Manager
Forever 21 Penn Station
11.2023 - Current
Visual Merchandiser (Windows)
Macy's Herald Square
08.2021 - 11.2023
Key Holder
Aritzia
05.2016 - 07.2021
Visual Merchandiser and Stylist
Nordstrom
06.2014 - 05.2016
Visual Merchandiser and Stylist
Forever 21
03.2011 - 06.2014
Associate of Arts Fashion Design And Merchandising -
American Intercontinental University
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