Anthony Williams, Jr.
Cleveland,OH
Summary
Versatile team member offering over 6 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
7
7
years of professional experience
Work History
Merchandiser
Keurig Dr Pepper, Inc.
11.2023 - Current
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Merchandiser
Coke A Cola
05.2021 - 11.2023
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Customer Service Cashier
Dave's Supermarket
01.2018 - 05.2021
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Counted money in drawers at beginning and end of each shift.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Lutheran High School East
Cleveland Heights, United States05.2021
Skills
- Store maintenance
- Active listener
- Pricing and shelf labeling
- Stock Rotation
- Cash handling expertise
- Data entry proficiency
- Customer Focus
- Cleaning and sanitizing
Timeline
Merchandiser
Keurig Dr Pepper, Inc.
11.2023 - Current
Merchandiser
Coke A Cola
05.2021 - 11.2023
Customer Service Cashier
Dave's Supermarket
01.2018 - 05.2021
High School Diploma -
Lutheran High School East