Anthony Wilson
Tomball,TX
Summary
Dynamic Operations Agent with a proven track record at Tazmanian Freight Systems and Maersk Logistics, excelling in operational efficiency and problem-solving. Enhanced customer satisfaction through effective communication and collaboration, while implementing cost-saving measures. Recognized for leadership in fostering teamwork and achieving performance targets, driving continuous improvement initiatives in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Operations Agent
Tazmanian Freight Systems
04.2024 - Current
- Contributed to overall company growth by consistently meeting or exceeding performance targets in the cargo operations division.
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
- Collaborated with cross-functional teams to drive continuous improvement initiatives, resulting in increased productivity.
- Managed vendor relationships effectively, ensuring timely delivery of goods and services while maintaining a focus on cost containment strategies.
- Contributed to the successful completion of projects within budget constraints by carefully monitoring expenses against project objectives throughout the life cycle of each initiative.
- Implemented cost-saving measures by analyzing expenses, negotiating vendor contracts, and identifying inefficiencies in daily operations.
Operations Agent
Maersk Logistics
06.2021 - 03.2024
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Led by example in maintaining a high standard of professionalism among warehouse staff, fostering a positive work environment conducive to productivity and collaboration.
- Coordinated transportation schedules to maximize delivery efficiency while minimizing costs associated with carrier services.
Warehouse Picker
Consolidated Electric Distributors
06.2019 - 08.2020
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Education
Associate of Applied Science - Logistics Management
Lone Star College
Houston, TX04-2024
Skills
- Operational efficiency
- Teamwork and collaboration
- Team leadership
- Attention to detail
- Problem-solving abilities
- Scheduling coordination
- Multitasking Abilities
Timeline
Operations Agent
Tazmanian Freight Systems
04.2024 - Current
Operations Agent
Maersk Logistics
06.2021 - 03.2024
Warehouse Picker
Consolidated Electric Distributors
06.2019 - 08.2020
Associate of Applied Science - Logistics Management
Lone Star College
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