Anthony Yepez
Fair Oaks,CA
Summary
Dynamic leader with proven success in driving sales growth and reducing shrinkage at Earthwise Pet. Excelled in team development and project management, enhancing customer satisfaction and employee performance. Skilled in promotional planning and risk management, adept at mentoring staff and optimizing store operations such as cash deposits, payroll, inventory, tracking sales, managing two different departments and much more for peak efficiency.
Overview
2
2
years of professional experience
Work History
Store Manager
Earthwise Pet
06.2022 - Current
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Science - Psychology
American River College
Sacramento, CA05.2026
High School Diploma -
La Habra High School
La Habra, CA05.2019
Skills
- Promotional planning
- Risk Management
- Hourly shift management
- Team Development
- Project Management
- Report Generation
- Payroll Management
- Employee Training
- Recruiting and Hiring
- Delegating Work
- Team motivation
Languages
Spanish
Limited Working
Timeline
Store Manager
Earthwise Pet
06.2022 - Current
Bachelor of Science - Psychology
American River College
High School Diploma -
La Habra High School
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