ANTHONY J. GATLIN
Middleton,WI
Summary
Dynamic bartender with extensive beverage knowledge and a proven track record at various locations, enhancing guest experiences through expert product promotion and upselling. Strong team player excelling in relationship building and delivering exceptional customer service, driving sales and loyalty in high-volume environments. Versatile with years of hands-on experience in correct techniques for expertly prepared drinks. Committed to providing positive customer experiences that foster a loyal customer base.
Overview
9
9
years of professional experience
Work History
Bartender
The Village Green Bar & Grill
Middleton, WI
12.2024 - Current
- Recommend beer, wine, spirits, and specialty beverages to drive sales and enhance guest experience.
- Deliver consistent, high-quality cocktails to build guest satisfaction and repeat business.
- Support smooth operations through accurate prep, restocking, and bar maintenance.
Bartender
Waypoint Public House
Monona, WI
06.2020 - 08.2025
- Increased sales of seasonal and specialty beverages through informed recommendations.
- Collaborated with distributor reps on product launches and menu updates.
- Delivered high-volume service while maintaining strong guest satisfaction scores.
Bartender
Craftsman Table and Tap | Food Fight Inc.
Middleton, WI
09.2023 - 10.2024
- Promoted featured cocktails, beer, and wine to increase high-margin sales.
- Built rapport with regular guests, strengthening loyalty and retention.
- Maintained expert knowledge of rotating beverage menus, spirits, and house recipes.
- Upheld responsible service and compliance standards.
Campus & Student Support Specialist
Middleton-Cross Plains Area School District
Glacier Creek Middle School
02.2020 - 06.2023
- Built positive relationships and mediated conflicts in a fast-paced environment.
- Communicated with staff and administrators to support smooth school operations.
- Applied problem-solving skills that translate effectively to sales and account management.
Barista
Crossroads Coffee House
Cross Plains, WI
09.2016 - 02.2020
- Developed in-depth knowledge of specialty coffee flavor profiles, brewing methods, and seasonal trends.
- Upsold pastries and signature drinks to grow daily revenue.
- Ensured quality, consistency, and efficiency in beverage preparation.
Education
Diploma -
Middleton High School
Middleton, WI06.2017
Skills
- Product promotion and upselling
- Beverage knowledge
- Strong multitasking
- Team player attitude
- Relationship building
- Recipe and menu memorization
- Problem-solving techniques
- Customer service excellence
Leadership And Additional Experience
- Track & Field Coach, Middleton High School, 2022, Present
- President, Black Student Union (College & High School)
- Member, Student Voice Union
- Student Scholar Athlete & Track Team Captain
Core Competencies
Product promotion, Upselling, Beer, wine, spirits & specialty coffee knowledge, Seasonal feature sales, On-premise operations, Staff training support, Relationship building, Communication, Problem-solving, Customer service, Team collaboration
Timeline
Bartender
The Village Green Bar & Grill
12.2024 - Current
Bartender
Craftsman Table and Tap | Food Fight Inc.
09.2023 - 10.2024
Bartender
Waypoint Public House
06.2020 - 08.2025
Campus & Student Support Specialist
Middleton-Cross Plains Area School District
02.2020 - 06.2023
Barista
Crossroads Coffee House
09.2016 - 02.2020
Diploma -
Middleton High School