Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Anthony J Ortiz Canales

Alexandria

Summary

Dynamic and dedicated professional with a strong background in customer service at Holy Cow & Pork Barrel BBQ. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently recognized for reliability and a strong work ethic. Multilingual, fostering connections with diverse clientele.

Overview

4
4
years of professional experience

Work History

Holy Cow & Pork Barrel BBQ – Cashier/Server Assist

04.2023 - Current
  • Handled customer purchases quickly and accurately at the register.
  • Kept cash drawer balanced and accurate during each shift.
  • Helped customers with questions and resolved concerns right away.
  • Kept the checkout area clean, organized, and stocked.
  • Assisted in training new team members on daily tasks and customer service.

Toppers Pizza – Crew Member Alexandria, VA | June

07.2024 - 10.2024
  • Took customer orders and processed payments quickly and accurately.
  • Kept the work area clean, safe, and organized for customers and team members.
  • Worked with teammates to meet daily goals and keep things running smoothly.
  • Adapted to menu changes and promotions, making sure customers got correct information.

Michaels – Cashier/Store Associate Alexandria, VA

02.2023 - 06.2023
  • Handled transactions quickly and accurately at the register.
  • Balanced the cash drawer and ensured correct change throughout shifts.
  • Helped customers with questions and resolved issues in a friendly manner.
  • Assisted with inventory by stocking shelves and keeping products organized.
  • Maintained store cleanliness and followed safety protocols to support a positive shopping experience.

Matchbox – Host/Busser Pentagon City, VA | Mar 202

03.2022 - 06.2023
  • Greeted guests and managed seating to ensure a smooth dining experience.
  • Shared menu details and made recommendations to help guests choose their meals.
  • Handled reservations and waitlists to keep seating efficient during busy times.
  • Worked with kitchen staff to communicate guest needs and dietary restrictions.

Community Lodgings – Tutor

06.2022 - 08.2022
  • Created lesson plans tailored to help students stay engaged and understand material.
  • Led one-on-one tutoring sessions, adjusting methods to fit each student’s learning style.
  • Supported students in reaching academic goals with focused practice and feedback.
  • Communicated with parents and teachers to track progress and adjust strategies.
  • Reviewed student performance regularly and gave constructive feedback for improvement.

Education

GED -

Alexandria City High School
Alexandria

Skills

  • Strong customer service and communication skills, creating positive experiences for guests and clients
  • Skilled in customer assistance, problem-solving, and handling inquiries with patience and empathy
  • Dependable work ethic with integrity and professionalism in fast-paced environments
  • Bilingual: fluent in English and Spanish (able to connect with diverse customers and coworkers)
  • Accurate cash handling and point-of-sale experience, maintaining balanced registers
  • Excellent time management skills with the ability to stay organized and meet deadlines
  • Knowledge of cleaning and sanitizing standards to ensure safe and welcoming environments
  • Team player with proven collaboration skills to support smooth operations
  • Customer service excellence
  • Reliability and punctuality

Accomplishments

  • Earned GED in 2024, showing determination and commitment to finishing education
  • Actively pursuing passion for mechanics with eagerness to gain hands-on automotive experience
  • Recognized by managers for strong customer service and positive attitude in fast-paced settings
  • Trained and supported new team members, helping them adjust quickly to workplace standards
  • Successfully balanced work and school commitments, demonstrating time management and dedication
  • Assisted students in improving grades through one-on-one tutoring, building confidence and study skills

Languages

English
Native or Bilingual

Timeline

Toppers Pizza – Crew Member Alexandria, VA | June

07.2024 - 10.2024

Holy Cow & Pork Barrel BBQ – Cashier/Server Assist

04.2023 - Current

Michaels – Cashier/Store Associate Alexandria, VA

02.2023 - 06.2023

Community Lodgings – Tutor

06.2022 - 08.2022

Matchbox – Host/Busser Pentagon City, VA | Mar 202

03.2022 - 06.2023

GED -

Alexandria City High School

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Anthony J Ortiz Canales