Anthony Pannullo
Fort Myers,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Account Development Representative
Samsara
02.2022 - 11.2023
- Met company performance standards, policies and procedures, generating leads and maintaining high-profile accounts with professionalism.
- Contacted valuable stakeholders, opening and diversifying accounts and acting as liaison between company and greater business community.
- Adhered to company policies, procedures and directives regarding standards of workplace behavior in completing job duties and assignments.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Account Manager
Scotlynn
07.2020 - 02.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Education
Bachelors - Legal Studies
05.2020
- 3.5 GPA
- Member of the National Honor Society
Skills
- Contract Negotiation
- Account Servicing
- Attention to Detail
- Analytical Thinking
- MS Office
- Written Communication
Timeline
Account Development Representative - Samsara
02.2022 - 11.2023
Account Manager - Scotlynn
07.2020 - 02.2022
Florida Gulf Coast University - Bachelors , Legal Studies