Anthony R. Pietz
Carlsbad,NM
Summary
Dynamic leader with a proven track record at Big O Tires, enhancing customer satisfaction and driving sales growth through strategic planning and relationship building. Skilled in staff management and sales team training, demonstrating exceptional relationship-building abilities and a commitment to safety awareness. Achieved significant revenue increases by fostering team performance and leveraging hard and soft skills.
As a dedicated team member, quality and integrity have a heavy bearing on my work ethic. In my ethic working career, I have been labeled as a hardworking, artistic individual, able-bodied and eager to grow. In working with company, I am optimistic at the prospect of building my working experience and becoming an indavauble asset to you, my future supervisors and co-workers.
Overview
6
6
years of professional experience
Work History
Sales Manager
Big O Tires
03.2022 - 09.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
Assistant Manager
Big O Tires
01.2021 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Ensured quality control with meticulous inspection of completed work, addressing any discrepancies promptly.
- Delegated team assignments, reviewed work and set schedules to maintain optimal coverage of all mechanical needs.
Sales Associate
Big O Tires
01.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Hardware Store
Lowes
06.2019 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Fab Technician
CH&L Fabrication Shop
05.2018 - 08.2018
- Fastened joints and seams together to assemble components into sheet metal products.
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Observed safety practices and procedures to maintain safe and clean working environment.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
Education
High School Diploma -
Eunice High School
Eunice, NM08.2018
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Heavy Lifting
- Safety awareness
- Hand-Eye Coordination
- Landscaping
- Concrete Work
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
Languages
English
Full Professional
Interests
Hobbies: Heavy Vehicles, Manual labor, Stocking Inventory, Vehicle wraps, Family, Fishing, Motorcycle, Car Washing, Automobile Mechanic system
Timeline
Sales Manager
Big O Tires
03.2022 - 09.2024
Assistant Manager
Big O Tires
01.2021 - 12.2022
Sales Associate
Big O Tires
01.2020 - 01.2021
Hardware Store
Lowes
06.2019 - 12.2019
Fab Technician
CH&L Fabrication Shop
05.2018 - 08.2018
High School Diploma -
Eunice High School
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