Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anthony R. Powell

Duluth,GA

Summary

A dynamic, highly motivated professional with over thirteen (13) years of experience in customer service, operations and sales. Possess a proven track record of enhancing the customer experience and an improving retention and generating new business through prospecting, understanding customer needs and building strong relationships. An extremely reliable and friendly professional that is able to work with little to no oversight and collaborate in team environments.

Overview

12
12
years of professional experience

Work History

Enterprise Account Executive

Comcast Business
01.2017 - 06.2022

Roles and responsibility

  • Meet and exceed sales quotas by generating sales from prospecting door to door, cold call and emails, maintaining 25% close rate monthly.
  • Follow-up with potential customers to sell Comcast Enterprise Services
  • Ensure CRM software is accurate and up to date on daily basis
  • Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit
  • Built and cultivated healthy pipeline of customers interested in partnering with company
  • Generated new contacts through networking and cold calling
  • Developed creative solutions to meet individual client needs

Inside Sales Representative

Infinity Sales Group
01.2016 - 12.2016

Roles and responsibility

  • Schedule daily customer appointments and make product presentations
  • Maintain profitable and productive relationships with customers
  • Maintain up-to-date knowledge about product information and promotions
  • Respond to customer queries promptly and professionally
  • Work independently or in teams to achieve monthly sales quota

Mortgage Banker

Network Capital Funding
01.2015 - 12.2015

Roles and responsibility

  • Approves mortgage loans by examining application and supporting documentation
  • Competes mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation
  • Networked with realtors and current clients to generate referrals
  • Produced and executed loan packages
  • Worked with underwriters to fix application problems and resolve issues
  • Explained different types of loans pertaining to client situations
  • Closed 120 transactions per year worth in excess of $27,000,000

Assistant manager

Claro Dealer Store
01.2009 - 01.2014
  • Roles and responsibility
  • Recruit, interview and train new staff members
  • Address comments, questions or complaints from employees or customers while consistently monitoring customer service
  • Making appointments to meet new and existing customers and understanding customers’ needs
  • Making presentation to promote new products and special deals
  • Agreeing on sale prices, contracts and payments and advising customers about delivery schedules and after – sales servicing.

Education

High School Diploma -

Charlemont High School

Associate degree - Information Technology

Kaplan University
Davenport, IA
06.2015

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
08.2023

Skills

  • Detail-oriented, efficient and organized
  • Strong analytical and problem solving skills,
  • Excellent written and verbal communication skills
  • Very resourceful, quick learner and effective at multi-tasking
  • Great communication and persuasion skills
  • Submission Preparation
  • Customer Complaint Resolution
  • High proficiency with Microsoft Office Suite and other CRM applications

Accomplishments

President Club Member For 2 years at Comcast Business

Timeline

Enterprise Account Executive

Comcast Business
01.2017 - 06.2022

Inside Sales Representative

Infinity Sales Group
01.2016 - 12.2016

Mortgage Banker

Network Capital Funding
01.2015 - 12.2015

Assistant manager

Claro Dealer Store
01.2009 - 01.2014

High School Diploma -

Charlemont High School

Associate degree - Information Technology

Kaplan University

Bachelor of Science - Business Administration

University of Phoenix
Anthony R. Powell