Anthony S. Escobar Martinez
Miami,USA
Summary
Dynamic professional with a proven track record at RIC Global Shipping, excelling in logistics management and customer service. Expert in network security and technical troubleshooting, I streamlined operations to enhance efficiency and reduce costs. Adept at fostering team collaboration and ensuring compliance with safety regulations, driving success in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
RIC Global Shipping
Miami, USA
03.2023 - Current
- Managed logistics operations and improved delivery efficiency.
- Handled vendor coordination, inventory monitoring, and regulatory compliance.
- Streamlined daily workflow and optimized processes to reduce costs.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Bartender/Server
Havana, Cuba
01.2018 - 01.2023
- Delivered excellent customer service in fast-paced environments.
- Maintained cleanliness, processed payments, and ensured customer satisfaction.
Bar Manager
Open Mind
Havana, Cuba
04.2022 - 10.2022
- Supervised staff, created menus, managed inventory, and organized events.
- Developed marketing strategies and managed vendor relationships.
Network Administrator
Joven Club de Computación
Havana, Cuba
01.2018 - 01.2020
- Designed and managed local networks for educational use.
- Provided user support and performed system maintenance.
- Demonstrated self-initiative and problem-solving skills.
Education
Bachelor of Science - Cyber Security
Full Sail University
Winter Park, FL06-2026
Information Technology
Full Sail University
Winter Park, FL05-2025
Skills
- Customer service
- Network security
- Technical troubleshooting
- Workplace safety compliance
- Cyber risk management
- Office 365 migration
- Microsoft forms
- Wireless networking
- Application installations
- Desktop technical support
- Security patching
Certification
CompTIA Security+ (In Progress)
• Certified Billing and Coding Specialist (CBCS) (In Progress)
• LinkedIn Learning:
- Fundamentals of IT Security (Jan 2025)
- Network Administration Basics (Dec 2024)
- Python for System Administration (Nov 2024)
- Cybersecurity Awareness Training (Oct 2024)
Timeline
Assistant Manager
RIC Global Shipping
03.2023 - Current
Bar Manager
Open Mind
04.2022 - 10.2022
Bartender/Server
01.2018 - 01.2023
Network Administrator
Joven Club de Computación
01.2018 - 01.2020
Bachelor of Science - Cyber Security
Full Sail University
Information Technology
Full Sail University
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