Anthony Stigler
Mansfield Center,CT
Summary
Proven leader with a track record of fostering team unity and driving sales growth at Enterprise Rental Car. Skilled in customer service and conflict resolution, I excel in creating positive environments and enhancing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Enterprise Rental Car
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Generated repeat business through exceptional customer service.
Special Education Paraprofessional
Lisbon Public Schools
08.2021 - 06.2022
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Offered student support through special accommodations, extra assistance, and assessments.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Camp Counselor
Manchester Parks and Recreation
01.2016 - 06.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
Bachelor of Science - Sports And Leisure Management
Mitchell College
New London, CT05-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Conflict resolution
- Team building
- Customer rapport
- Sales growth
- Coaching and mentoring
- Active listening
Timeline
Assistant Manager
Enterprise Rental Car
06.2022 - Current
Special Education Paraprofessional
Lisbon Public Schools
08.2021 - 06.2022
Camp Counselor
Manchester Parks and Recreation
01.2016 - 06.2022
Bachelor of Science - Sports And Leisure Management
Mitchell College
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