ANTHONY UGOCHUKWU NJOKU

• Followed procedures at all times for personal and team safety.
• Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents.
• Verified product quantity and quality to determine the accuracy of orders and reduce errors.
• Collaborated with team members to complete timely orders and avoid delays.

Led management delegations to China and Portugal to negotiate and win new business deals worth $630m. Developed systems and procedures to improve operational quality and team efficiency.

Held periodic meetings with government regulators, Tax Authorities, Environmental Protection Agencies, Customs and Excise Service which guaranteed smooth business operations.

Participated in the hiring, training and supervision of operations staff to achieve operational efficiencies and excellent customer satisfaction.

Prepared detailed and timely management reports which improved service delivery to customers.

Initiated an innovative inventory control system that increased the company's annual profit by twenty percent.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Updated Management Information Systems on Inventory, personnel, services and assets.

Held periodic meetings with government regulators, Tax Authorities, Environmental Protection Agencies, Customs and Excise Service which guaranteed smooth business operations.

Participated in the hiring, training and supervision of operations staff to achieve operational efficiencies and excellent customer satisfaction.

Prepared detailed and timely management reports which improved service delivery to customers.

Initiated an innovative inventory control system that increased the company's annual profit by twenty percent.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Updated Management Information Systems on Inventory, personnel, services and assets.

Executed shipping, receiving, picking and parking of customer orders to facilitate timely delivery of services.

Participated in and learned the general business operations, services and administration in our offices, warehouses, cold room storage facilities and manufacturing units.

Analyzed customer feedback to identify areas for improvement.

Worked as customer service officer, building stronger business relationships thereby improving sales and customer loyalty.

Acted with integrity, honesty and knowledge to promote organizational culture.

Participated in disciplinary hearings to learn about business conflict resolution

Handled day-to-day customer or client inquiries via telephone or email.