Summary
Overview
Work History
Education
Skills
Languages
REFERENCES
Timeline
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Anthuanet Rosario

Macungie,PA

Summary

A highly committed and hardworking student with a strong eagerness to leverage exceptional communication and interpersonal skills in a professional setting. Possesses valuable experience in data entry, money handling, and providing high-quality customer service. Demonstrates the ability to quickly memorize and retain detailed product information while fostering meaningful relationships with customers. Known for a strong work ethic, dedication, and a continuous desire to learn and grow by acquiring new skills and knowledge to improve performance. Driven to contribute positively to team success and adapt to new challenges with enthusiasm and resilience.

Overview

2
2
years of professional experience

Work History

Server

Perkins Restaurant & Bakery
Allentown, PA
03.2024 - 12.2024
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.

Retail Sales Associate

Marshalls TJX Companies
Macungie, PA
07.2022 - 11.2023
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Helped customers by answering questions and locating merchandise.
  • Organized displays to attract customers and promote sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Processed returned merchandise according to company policies.
  • Cross-sold products and services to increase average transaction value.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Utilized computer system to process customer transactions including deposits, withdrawals, transfers, payments.
  • Verified amounts of money received from customers against amount due on invoices or tickets.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

EMMAUS HIGH SCHOOL
Emmaus, PA
06-2024

Associate of Applied Science - OBGYN SONOGRAPHY

Northampton Community College
Bethlehem, PA

Skills

Sales and upselling techniques

Cash handling and payment processing

Quality Control and Check Processing

Team Support and Guest Engagement

Customer service and listening skills

Professional appearance and demeanor

Time Management and Prioritization

Point-of-Sale System Expertise

Positive, professional, and courteous interactions

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

REFERENCES

  • Erika Laumann- (484) 966 - 0383

Timeline

Server

Perkins Restaurant & Bakery
03.2024 - 12.2024

Retail Sales Associate

Marshalls TJX Companies
07.2022 - 11.2023

High School Diploma -

EMMAUS HIGH SCHOOL

Associate of Applied Science - OBGYN SONOGRAPHY

Northampton Community College

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Anthuanet Rosario