Anthuanett Rodriguez
Dallas,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and boosting sales at Aldi through effective team motivation and strategic merchandising. Skilled in money handling and conflict resolution, I excel in fostering positive work environments and developing strong staff relationships, driving significant business growth and operational improvements.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Aldi
Orlando, FL
12.2019 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Trainer
Panera Bread
Miami, FL
05.2014 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Cuba
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Retail Operations
- Staff Development
- Sales Growth
- Policy Enforcement
- Orientation and training
- Employee Performance Evaluations
- Schedule oversight
- Customer Service
- Multitasking Abilities
- Time Management
- Work Planning and Prioritization
- Professional and Courteous
- Conflict Resolution
- Team building
Timeline
Assistant Manager
Aldi
12.2019 - 01.2024
Trainer
Panera Bread
05.2014 - 08.2019
Cuba