Antineka Daniels
Arlington,TX
Summary
Dynamic Mental Health Technician with proven expertise at Shiftkey in crisis intervention and compassionate care. Skilled in behavior observation and patient safety management, I foster positive relationships that enhance patient well-being. Committed to implementing individualized care plans, I effectively promote emotional regulation and support recovery journeys.
Overview
12
12
years of professional experience
Work History
Mental Health Technician
Shiftkey
08.2021 - Current
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Educated patients on coping mechanisms and self-care techniques.
- Contributed to staff training sessions on best practices in mental health support.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
Direct Support Professional
Wyoming Life Resource Center
Lander, WY
12.2025 - 03.2026
- Assisted residents with daily living activities to promote independence and well-being.
- Collaborated with healthcare professionals to develop personalized care plans for residents.
- Monitored residents' physical and emotional needs, reporting changes to appropriate staff members.
- Implemented recreational activities to enhance social interaction among residents.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Scheduled daily and weekly care hours for client caseload.
PSE Clerk
Untied States Postal Service
Shreveport, LA
11.2020 - 07.2021
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and adherence to postal regulations.
- Operated various postal equipment, including sorting machines and scanners, enhancing workflow productivity.
- Assisted customers with inquiries and transactions, providing exceptional service and resolving issues promptly.
- Maintained accurate inventory records of mailing supplies, optimizing resource management and minimizing waste.
- Monitored mail processing workflows, identifying bottlenecks and suggesting improvements for efficiency gains.
- Implemented best practices for mail sorting procedures, contributing to enhanced accuracy in package deliveries.
Ronpack
Packer
Shreveport, LA
01.2019 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Mental Health Technician
St Genevieve
Shreveport, LA
04.2016 - 12.2018
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized care plans for patients.
- Supported therapeutic activities to promote mental wellness.
- Documented patient interactions and progress in electronic records.
- Maintained safety protocols and ensured a secure environment for patients.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Resident Assistant
Brookdale Assisted Living
Bossier City, LA
02.2016 - 05.2016
- Provided direct care and daily living assistance to residents, including bathing, dressing, grooming, and toileting
- Assisted residents with mobility, transfers, and use of adaptive equipment while ensuring safety and comfort
- Monitored and documented residents’ physical, emotional, and behavioral conditions, reporting any changes to nursing staff or supervisors
- Supported residents with medication reminders in accordance with care plans and facility policies
- Maintained a clean, safe, and organized living environment in compliance with health and safety standards
- Built positive relationships with residents to promote dignity, independence, and emotional well-being
- Assisted with meal preparation, feeding, and monitoring dietary needs or restrictions
Direct Support Professional
Montclair Assisted Living
Shreveport
10.2014 - 01.2016
- Assisted residents with daily living activities, enhancing overall quality of life.
- Monitored and documented resident behavior to ensure safety and well-being.
- Collaborated with healthcare professionals to implement individualized care plans.
- Facilitated engaging recreational activities to promote social interaction among residents.
Education
Associate of Science - Associate of Arts Criminal Justice
Lone Star College
Houston, TX05.2024
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Behavior management
- Patient safety management
- Crisis intervention
- Behavioral management
- Progress monitoring
- Empathy development
- Multicultural competence
- Clinical documentation
- Family engagement
- Family relations
- Self-care promotion
- Mental health first aid
- Patient assessment
- Depression support
- Borderline personality disorder interventions
- Case documentation
- Problem-solving
- Compassionate care
- Relationship building
- Personal hygiene assistance
- Emotional regulation techniques
- Mental status evaluation
- Excellent customer service skills
- Anger de-escalation
- Charting and clinical documentation
- HIPAA requirements
- Behavioral health
- Active listening
- Activities of daily living ADL assistance
- Critical thinking
- Crisis management
- Rapport building
Timeline
Direct Support Professional
Wyoming Life Resource Center
12.2025 - 03.2026
Mental Health Technician
Shiftkey
08.2021 - Current
PSE Clerk
Untied States Postal Service
11.2020 - 07.2021
Ronpack
Packer
01.2019 - 10.2019
Mental Health Technician
St Genevieve
04.2016 - 12.2018
Resident Assistant
Brookdale Assisted Living
02.2016 - 05.2016
Direct Support Professional
Montclair Assisted Living
10.2014 - 01.2016
Associate of Science - Associate of Arts Criminal Justice
Lone Star College