To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Loss Prevention Officer
Omni Hotels & Resorts
09.2023 - 03.2024
Completed incident reports and activity logs for accurate, current records.
Patrolled store & hotel premises to detect and prevent shoplifting and security issues.
Observed video surveillance systems for prompt emergency response.
Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
Conducted daily store walk-throughs to identify potential security risks.
Responded quickly to emergency fire alarms and calls for assistance for improved issue prevention.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Delivery Associate
Cornerstone/Last Mile Logistics
09.2022 - 10.2023
Delivered packages to customer doorsteps and business offices.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Loaded truck and properly secured items to prevent damage for deliveries.
Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
Yard Marshal
Amazon
10.2020 - 08.2022
Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
Implemented loading dock process and productivity improvements.
Loaded trucks and properly secured items to prevent damage during transportation.
Communicated and coordinated with several departments to verify operational peak performance.
Collaborated with warehouse staff to optimize inventory management and distribution processes.
Reported and established key performance metrics to monitor and meet company goals.
Performed pre-shift and post-shift inspections of dock equipment.
Built strong working relationships with carriers to ensure smooth coordination during peak periods of activity at the docks successfully.