

IT professional with a strong background in leadership, technical troubleshooting, and system administration. Passionate about continuous learning, professional growth, and expanding technical expertise. Experienced in managing enterprise software, payroll systems, and IT support within a business environment. Adept at problem-solving, optimizing workflows, and assisting end-users with technology-related challenges. Seeking an entry-level IT role to apply technical expertise and business operations experience while actively developing new skills.
PC troubleshooting
OS installation (Windows, macOS)
basic software configuration
Basic TCP/IP
Wi-Fi troubleshooting
router/switch setup
Helpdesk support
software troubleshooting
remote assistance
User account management
data security basics
Active Directory (familiarity)
ADP Payroll
Microsoft 365
Google Workspace
POS systems
Custom PC assembly
hardware diagnostics
upgrades
Python for automation and troubleshooting
Dedicated to expanding IT knowledge through certifications, labs, and hands-on projects