Antoine Mack
Charlotte,NC
Summary
Dynamic warehouse professional with proven expertise at Harris Teeter Distribution Center, excelling in forklift operation and team collaboration. Achieved significant reductions in load times by optimizing packing processes, consistently meeting tight deadlines while maintaining safety compliance. Adept at inventory organization and committed to fostering a collaborative work environment.
Overview
27
27
years of professional experience
Education
High School Diploma -
West Charlotte
Charlotte, NC06-1997
Work History
Manager
Usfoodservice
Charlotte, NC
06.2025 - 04.2026
- Led team in optimizing supply chain operations and inventory management.
- Developed strategic initiatives to enhance customer service and satisfaction levels.
- Implemented cost-saving measures, improving overall operational efficiency.
- Mentored staff on best practices in food safety and compliance standards.
- Analyzed market trends to inform product selection and promotional strategies.
- Coordinated cross-departmental efforts to streamline order fulfillment processes.
- Facilitated regular performance reviews, driving continuous improvement within the team.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Loader /Selector
Harris Teeter Distribution Center
Indian Trail, NC
02.2015 - 06.2025
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
- Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Supervisor
US Foodservice
Charlotte, NC
10.2003 - 11.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Selector
Foodlion Distribution
Elloree, SC
05.1999 - 09.2003
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
- Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
- Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
- Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
- Pulled orders quickly to maintain demanding productivity goals.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Managed timely and effective replacement of damaged or missing products.
Skills
Warehouse safety
Product picking
Equipment operations
Safety protocols
Forklift operation
Inventory organization
Pallet arrangement
Quality assurance
Proficiency in technology
Shipping/Shipments
Scanner systems
Loading and unloading
Time management
Order picking
Team collaboration
Shipping and receiving
Safety compliance
Timeline
Manager
Usfoodservice
06.2025 - 04.2026
Loader /Selector
Harris Teeter Distribution Center
02.2015 - 06.2025
Supervisor
US Foodservice
10.2003 - 11.2014
Selector
Foodlion Distribution
05.1999 - 09.2003
High School Diploma -
West Charlotte