Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
18
18
years of professional experience
1
1
Certification
Work History
FedEx Ground Delivery Driver
FedEx Ground- Atlanta, GA
Atlanta, GA
02.2022 - Current
Delivers high-quality products to our customers in a safe, courteous, and timely manner
Establishes and maintains outstanding relations with customers
Maintained records of pickup and drop-off activities using log books or computers.
Termite & Pest Control Technician
Northwest Exterminators- Smyrna, GA
Smyrna, GA
04.2017 - 11.2021
Perform Routine Pest Control and Termite Services for existing customers and new customers
Identify and resolve pest and termite issues for customers as needed
Manage and maintain a service route ensuring timely completion
Apply pest control products according to route schedule, federal and state laws, safety procedures, labeled instructions and operating procedures
Conducted interior and exterior applications of insecticides, herbicides, rodenticide, growth regulators and other products using hand or power sprayers, dusters and foggers.
Pest Control Technician
Terminix Inc.- College Park, GA
College Park, GA
02.2016 - 04.2017
Good verbal and written communication
Be able to communicate with the customer in a courteous and knowledgeable manner
Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
Identified potential entry points for pests and sealed them off with caulking or other materials.
Department Manager
Lowe’s Companies INC.- Fayetteville, GA
Fayetteville, GA
12.2005 - 01.2016
Responsible for overseeing the daily activities of hourly associates in assigned department
Responsible for training, mentoring, and coaching employees
Manages associate performance and ensures adequate department coverage through influencing scheduling
Conducts activities appropriate for specific department including, but not limited to, ensuring merchandise is stocked, tracking and reporting relevant metrics, and monitoring project activity
Maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks
Also responsible for providing superior customer service by assisting customers in locating, selecting, demonstrating, and loading merchandise.
Education
McNair High School
Some College (No Degree) - Certification UX Design
Coursera
Skills
Exceptional customer service
Highly self-motivated
Ability to work well under pressure in a fast-paced environment
Strong leadership skills
Microsoft Office Suite expert
People-oriented
Problem resolution capability
Leadership development
Time management
Critical thinking
Certification
Information Technology Certification (Current)
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
FedEx Ground Delivery Driver
FedEx Ground- Atlanta, GA
02.2022 - Current
Termite & Pest Control Technician
Northwest Exterminators- Smyrna, GA
04.2017 - 11.2021
Pest Control Technician
Terminix Inc.- College Park, GA
02.2016 - 04.2017
Department Manager
Lowe’s Companies INC.- Fayetteville, GA
12.2005 - 01.2016
McNair High School
Some College (No Degree) - Certification UX Design