Antoine Childs
Aliquippa,PA
Summary
Passionate and motivated professional with a diverse education and background in Business Management and Marketing. Possess years of successful experience utilizing people skills, team building projects, managerial development and customer relationship building. Consistently acknowledged for outstanding contributions and solid reputation for identifying problems and implementing corrective processes. Commended for organization, perseverance, efficiency, and priority management skills. Ability to learn and retain new information quickly to add to the company’s excellence
Overview
13
13
years of professional experience
Work History
Shoe Division Department Manager (Designer, Men’s, Women’s)
Nordstrom
11.2015 - Current
- Achieve department volume and productivity goals by developing and executing a business plan
- Manage salespeople to meet or exceed their personal sales and company goals
- Leader of outstanding service
- Partner with regional merchandiser to ensure efficient product levels for business demand
- Highly skilled in merchandising and product placement
- Identify, recruit and hire talent
- Teach and develop associates to drive business by digital/online selling via social media
- Ensure accurate inventory management.
Interim Women Shoe Department Manager
Nordstrom
07.2015 - 09.2015
- Set and achieve personal sales goals while supporting the goals of the team
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
- Strong skillset in building relationships through utilizing store credit card
- Build and maintain strong vendor relationships to maximize business results
- Manage the scheduling and execution of vendor events and promotions
- Communicate business opportunities that include line performance, stock levels and team motivation/recognition.
First Assistant Women Shoe Department Manager
Nordstrom
07.2014 - 06.2015
- Responsible for planning, directing and coordinating the operations of a business, division, operating unit or a department
- Maintained system procedures for the efficiency of the operation
- Managed staff for optimum performance in a department
- Assisted in hiring and training new staff, monitored and supported the latter with work progress.
Assistant Sales Department Manager
Nordstrom
09.2012 - 06.2014
- Prepared for work by knowing department goals, checking daily figures, walking the sales floor and knowing top sales driving items
- Delivered monthly business reviews and coached the selling process, ensuring employees maximum sales opportunities.
Retail Sales Associate
Nordstrom
06.2012 - 09.2012
- Provided exceptional shopping experience through great service
- Comfortable speaking and engaging in a conversation with people of diverse backgrounds
- Supported and coordinated company events that positively impact the business.
Mentor/ Guidance Counselor
Tiger Pause Youth Ministry
06.2011 - 08.2011
- Coordinates time with youth for purposes of worship, education, volunteer work and community outreach
- Lead and serve within various church programs
- Exercise public speaking and communication skills.
Education
Bachelor of Science - Business Management
Ashland University
12.2012
Bachelor of Science - Business Management
Western Carolina University
05.2010
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Customer Engagement
- Goals and performance
- Personnel training and development
- Lean Management
Timeline
Shoe Division Department Manager (Designer, Men’s, Women’s)
Nordstrom
11.2015 - Current
Interim Women Shoe Department Manager
Nordstrom
07.2015 - 09.2015
First Assistant Women Shoe Department Manager
Nordstrom
07.2014 - 06.2015
Assistant Sales Department Manager
Nordstrom
09.2012 - 06.2014
Retail Sales Associate
Nordstrom
06.2012 - 09.2012
Mentor/ Guidance Counselor
Tiger Pause Youth Ministry
06.2011 - 08.2011
Bachelor of Science - Business Management
Ashland University
Bachelor of Science - Business Management
Western Carolina University