Antoinette Alston
Chicago,IL
Summary
Dynamic professional with a proven track record at Kates Detective Agency, excelling in security management and customer service. Recognized for exceptional problem-solving abilities and a friendly demeanor, I effectively maintained safety while fostering a welcoming environment. Committed to teamwork and detail-oriented, I consistently contributed to operational success and enhanced security protocols.
Overview
2026
2026
years of professional experience
Work History
Help At Home
Homemaker's
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Congress Hotel
Housekeeping
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Security Guard
Kates Detective Agency
05.2007 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Promoted to team leader for demonstrating exceptional leadership and security management skills.
Education
Jean Baptist DuSable
4936 S. Wabash1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Dependable and responsible
- Time management
- Organization and time management
- Verbal communication
Timeline
Security Guard
Kates Detective Agency
05.2007 - Current
Help At Home
Homemaker's
Congress Hotel
Housekeeping
Jean Baptist DuSable
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