ANTOINETTE ALVAREZ
Hayward,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Independent Contractor
DoorDash
12.2023 - Current
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Analyzed user feedback to gather input and identify areas required for improvement.
Receptionist
Trademark Staffing
08.2013 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
Retail Makeup Artist
Macy's
05.2022 - 08.2023
- Increased customer satisfaction by providing personalized makeup consultations and product recommendations.
- Enhanced clients'' confidence with tailored makeup applications for special events and daily wear.
- Boosted sales through effective product demonstrations and in-depth knowledge of cosmetic trends.
- Maintained a clean and organized work station, ensuring a positive retail environment for customers.
Education
High School Diploma -
San Lorenzo High School
San Lorenzo, CA06.2010
Skills
- Multitasking Abilities
- Microsoft Office
- Customer Service
- Multi-Line Telephone Systems
Timeline
Independent Contractor
DoorDash
12.2023 - Current
Retail Makeup Artist
Macy's
05.2022 - 08.2023
Receptionist
Trademark Staffing
08.2013 - Current
High School Diploma -
San Lorenzo High School