Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Antoinette Anderson

League City

Summary

Versatile professional with 10+ years of experience in client service, administrative support, and team collaboration. Known for building strong relationships, resolving complex issues, and adapting quickly to new environments. Eager to bring organizational skills, customer-focused mindset, and dedication to excellence into a new industry.

Overview

5
5
years of professional experience

Work History

Personal Banker

Wellby Financial
Dickinson
01.2023 - Current
  • Cultivated and managed relationships with individual members, tailoring financial solutions to meet unique needs.
  • Consistently exceeded sales targets by identifying opportunities to cross-sell and refer products.
  • Provided personalized support to members, addressing concerns and ensuring high satisfaction.
  • Assisted members with loan applications and credit reports, helping improve approval rates.
  • Collaborated with internal teams to resolve complex service issues efficiently

Teller

JSC-Wellby Financial
Friendswood
12.2020 - 08.2023
  • Processed daily member transactions accurately while safeguarding personal and financial information.
  • Delivered friendly, professional service to enhance member experience and loyalty.
  • Participated in ongoing training to stay current with financial products and operational best practices.
  • Identified sales opportunities and referred members to appropriate banking services.

Education

Bachelor of Science - Psychology

University of Houston Clear Lake
Houston, TX
07-2024

Associate of Arts - General Studies

College of The Mainland
Texas City, TX
05-2021

Skills

  • Client Relationship Management
  • Cross-Selling & Upselling
  • Loan Origination & Processing
  • Risk & Compliance Awareness
  • Conflict Resolution
  • Team Collaboration & Leadership
  • Banking Software & Systems
  • Goal Setting & Achievement

References

409-916-2178, dominicue.j17@gmail.com, 832-710-2114, Esolis2@Wellbyfinancial.com

Timeline

Personal Banker

Wellby Financial
01.2023 - Current

Teller

JSC-Wellby Financial
12.2020 - 08.2023

Bachelor of Science - Psychology

University of Houston Clear Lake

Associate of Arts - General Studies

College of The Mainland

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