Antoinette Fair
Durham,NC
Summary
Compassionate and driven Social Work graduate from North Carolina Central University, currently pursuing a Master’s degree at the University of North Carolina at Chapel Hill. Deeply committed to supporting women throughout their pregnancy journeys by connecting them with essential resources and care. Equally focused on understanding and addressing children's behavioral needs to ensure their growth in safe and supportive environments. Actively engaged in community initiatives to foster long-term, positive change. Known for being hardworking, highly motivated, and eager to contribute meaningfully by applying a strong foundation of academic knowledge and real-world skills in every role undertaken.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
European Wax Center
Durham, NC
02.2024 - Current
- Delivered exceptional customer service by warmly greeting guests, managing check-ins/check-outs, and ensuring a welcoming and professional front-desk experience.
- Educated guests on waxing services, packages, and skincare products, increasing client retention and driving retail sales.
- Managed appointment scheduling, confirmations, and guest flow using proprietary booking software, contributing to smooth daily operations.
- Maintained cleanliness and organization of the lobby and front desk to uphold brand standards and create a premium client experience.
Intern
ICU Christian Counseling Services
Durham, NC
08.2024 - 05.2025
- Company Overview: ICU is a mental health agency that provides comprehensive mental health services with a focus on the intersection between spiritual and biblical principles and evidenced-based practices.
- ICU has allowed me to gain knowledge and experience in research, mandated reporting policies, utilizing suicidal risk assessments, and increasing my knowledge in child development.
- I have also gained experience in co-facilitating group therapy sessions, working with the adolescent population, screening and assessing patients.
- ICU is a mental health agency that provides comprehensive mental health services with a focus on the intersection between spiritual and biblical principles and evidenced-based practices.
Mentor
Boys and Girls Club
Durham, NC
01.2023 - 04.2025
- Build relationships with youth by planning and participating in activities together.
- I counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.
Worker
Aramark
Durham, NC
01.2022 - 08.2024
- Maintain high standards of customer service during high-volume, fast-paced operation for students.
Education
Master of Science - Social Work
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2027
Bachelor of Science - Social Work
North Carolina Central University
Durham, NC05-2025
Associates Degree - Hospitality
Prince Georges Community College
MD01.2005
Skills
- Group therapy
- Customer service
- Interpersonal communication
- Client advocacy
- Communicator
- Multi-Tasker
- Empathy
- Positive and professional
- Microsoft PowerPoint
References
Ashley Green, Social Worker - Child and Youth Mentor, (919) 973-9752, AshleyGreen36@gmail.com
Affiliations
- Alpha Kappa Mu Honor Society
- Double Cum Laude Graduate
- Chancellors Scholarship
- Vice President of Social Work Society
Volunteer Experience
Ronald McDonald House Charities- Durham/ Chapel Hill, NC
- Provided compassionate support to families of hospitalized children by assisting with daily household operations in a safe, welcoming environment.
- Assisted with daily operations, meal preparation, and maintaining a welcoming environment for families.
-Supported staff with administrative tasks and special events, contributing to the overall mission of providing a “home-away-from-home.”
Timeline
Intern
ICU Christian Counseling Services
08.2024 - 05.2025
Customer Service Representative
European Wax Center
02.2024 - Current
Mentor
Boys and Girls Club
01.2023 - 04.2025
Worker
Aramark
01.2022 - 08.2024
Master of Science - Social Work
University of North Carolina At Chapel Hill
Bachelor of Science - Social Work
North Carolina Central University
Associates Degree - Hospitality
Prince Georges Community College