Antoinette Fedor
Sales
Warrenville,IL
Summary
Highly motivated Service Trainer with commitment to excellence and more than 10 years of experience. Effective decision-maker with top-of-the-line sales and customer service skills. Attentive individual with exceptional background spent in hospitality. Engaging demeanor to plan ahead and always stay organized. Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Hospitality Service/Trainer
The White Chocolate Grill
Naperville, IL
07.2010 - Current
- Worked with management to train new staff to fulfill various roles throughout the restaurant.
- Mentored staff members and delivered on-the-job coaching to build skills and prepare personnel for various work-related situations.
- Liaised between customers and restaurant to create positive sales with consistent repeat customers for over ten years.
Education
Bachelor of Arts - Urban Studies
Elmhurst University
Elmhurst, IL 08.2002 - 01.2007
Skills
Customer assistance
Public speaking
Employee training
Good Telephone Etiquette
Planning and Coordination
Relationship building
Timeline
Hospitality Service/Trainer
The White Chocolate Grill
07.2010 - Current
Bachelor of Arts - Urban Studies
Elmhurst University
08.2002 - 01.2007