Antoinette James
RIVERDALE,GA
Summary
Dynamic supervisor with over 10 years at UPS, adept at enhancing workplace morale and driving employee engagement. Proven expertise in administrative operations and employee training, complemented by strong decision-making skills. Committed to task completion and adept at adapting to diverse environments, ensuring efficient package processing and exceptional customer service.
Overview
24
24
years of professional experience
Work History
Supervisor
UPS
03.2001 - Current
I supervise 50 employees daily with processing packages. I work in customer service by answering the telephone and handling customer concerns. I process timecards for employees. I also worked as a preloader in Forest Park, GA. MY duties were to load package cars keeping a accurate stop count of packages loaded onto the package cars utilizing a load chart to insure that packages were loaded in the proper areas, I also obtained HAZMAT training as well as working in different positions with in the company when needed.
Education
GED -
Community College of Philadelphia
Philadelphia, PASkills
- Supervising Experience (10 years)
- Proficient in administrative operations for 10 years
- Strong written communication
- Adaptable to diverse work environments
- Commitment to task completion
- Employee training
- Customer engagement
- Decision-making
- Workplace morale enhancement
Accomplishments
Achieving results by completing all task with accuracy and efficiency.
Timeline
Supervisor
UPS
03.2001 - Current
GED -
Community College of Philadelphia