ANTOINETTE JENKINS

• Developed tech talent pipeline and aided in hiring and retaining skilled employees for technical positions including, but not limited to: Sr. Mechanical Engineer, Sr Electrical Engineer, System Support Engineer, Technical Program Manager, Purchasing and Planning Manager, Manufacturing Engineer, Distributed Systems Database Engineer, Sr. Backend Engineer, Infrastructure Software Engineer, Applied ML, Full-stack Engineer
  - Hiring spanned over 4 offices and 3 regions/time zones with an 80% fill-rate and 83% yearly retention rate
• Built strong cross-functional partnerships and collaborated with hiring managers and M+ leaders across various business functions to understand their hiring goals and help and collaborated with hiring managers and leaders across functions to understand their hiring goals and help them develop team recruiting strategies to ensure overall objectives are met
• Worked closely with cross-functional teams like People Ops, Benefits, Onboarding and Legal to deliver a high-quality and holistic candidate experience and served as a trusted partner
• Created and implemented strategies to identify and source candidates with diverse backgrounds for all roles; Consistently generated a healthy pipeline of quality candidates filling various technical roles (ie. software, hardware, to operations, and customer teams)
• Provided recommendations and drive actions based on sourcing metrics and talent insights
• Source/Screen and engage top talent throughout the interview process and present to Hiring Managers facilitating end to end interview experience
• Assisted with writing job postings and job descriptions for boards
• Conducted 100+ monthly phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
• Tracked and managed pipeline data and provided relevant and consistent updates for Hiring Managers and team
• Leveraged recruiting data/KPIs (outreach Interested, uninterested, phone screens, 1st & 2nd round, on-site interviews, # offers & hires made) to assess candidate pipeline health and team productivity to build accountability for results in Talent Acquisition and with hiring managers
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible

• Oversaw all aspects of upscale fitness facility in corporate setting including vendor access, managed club invoice tasks, facility development, operations, and improved guest experience
• Assisted in managing overall operations of site in all of the following functions including: full-cycle human capital inclusive of recruitment, hiring & on-boarding, coaching, coordinating, team development, vendor relationship, and delegation of daily tasks as well as long-term projects
• Managed weekly site reports including: eligible client population, member enrollment, marketing program, engagement, core and ancillary services, equipment, overall facility sales, Profit and Loss Statements
• Developed club incentive programs and strategies year-round to ensure growth and stability in club engagement
• Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies
• Success in lead generation and conversion to client sales (ie. Site services)
• Created marketing and promotional strategies via Instagram/Facebook platforms to promote programs, site, and services
• Identified and coordinated facility maintenance and repairs by tracking and ordering supplies, maintaining inventory control, and preparing purchase orders.
• Provided guidance to team members in taking ownership of handling difficult or complex problems and in resolving escalated complaints or disputes

Sr. Exercise Specialist / Trainer [Facebook] Menlo Park, CA — 2016

• Created marketing and promotional strategies via Instagram/Facebook platforms to promote programs, site, and services
• Led and provided educational workshops and site demos to increase awareness and engagement
• Involved in new hire training and developed strategies to increase client retention resulting in decreased turnover rate
• Designed and implement annual programming to promote health, fitness, and wellness through fitness activities, monthly health & wellness events, and clinical webinars
• Acquired FMS Level 1 & 2 Certifications
• Maintained up-to-date with certifications and successfully completed annual educational courses required

Sr. Exercise Specialist [Whatsapp] Mountain View, CA — 2015

• Assisted in managing overall operations of site in all of following functions including: liaison with account executive coaching, coordinating, team development, vendor relationship, and delegation of daily tasks as well as long-term projects
• Established and retained high-profile executive clientele for 7+ years
• Developed club incentive programs and strategies year-round to ensure growth and stability in club engagement
• Developed social media marketing strategies resulting in increased client engagement
• Appointed Lead Site Specialist position and liaison between AE and corporate client while site Management vacated position for remainder of year

Exercise Specialist [Safeway] Pleasanton, CA — 2014

• Performed fitness evaluations of client's abilities, needs, and physical conditions, to develop and implement progressive, individualized exercise programs to meet any special requirements
• Custom designed exercise, strength/conditioning, functional movement programs with knowledge in offering progression/regression movements to accommodate varying levels of fitness
• Monitored participants' progress and adapt program as needed to balance healthcare with influential and motivating programs
• Assessed fitness levels before and after completion of individualized exercise programs, implementing changes to expedite results
• Maintained client scheduling, calendar follow-ups and confirmation emails
• Conducted extensive research in industry trends to acquire new client interest and engagement
• Averaged 40+ hours of personal training, group fitness classes, and small group training sessions weekly

Personal Trainer (2012 – 2014)

• Developed customized fitness plans for wide range of clients to expand services.
• Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Assisted clients with personal fitness goals through realistic objectives.
• Maintained up-to-date knowledge of fitness training methods to inform approach.

Membership Counselor (2008 – 2012)

• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems
• Contacted customers and prospects to generate new business to achieve company growth goals
• Drove new business by acquiring new clients and expanding new and existing relationships
• Prospected new sales leads from directories, referrals and partners
• Led development and implementation of sales and marketing strategies:
• Designed and executed direct email and cold calling new customer outreach
• Created marketing collateral for specific clientele demographic
• Drove interactive social media campaign utilizing Facebook and Instagram
• Pitched service offerings to potential clients resulting in 4:5 new lead growth
• Collaborated with sales managers to determine solutions for prospects
• Involved in Management training program in which I interviewed and trained new sales specialists
• Maintained knowledge of current sales and promotions and policies
• Established and maintained relationships with customers to encourage and increase business opportunity
• Assessed client needs and wants, and developed personalized sales pitch to tailor new member interests
• Customized and guided club tours for guests/new members including assistance in membership inquiries
• Developed prioritized daily task regimes to execute club goals and sales quotas such as training and membership club goals
• Provide assistance to front desk, set appointments and respond to general inquiries about facility