Summary
Overview
Work History
Education
Skills
TECHNOLOGY SUMMARY
Timeline
Generic

Antoinette Marion

Avon,IN

Summary

Healthcare professional with extensive experience in managing patient intake processes and administrative functions. Known for strong focus on collaborative team efforts and achieving operational goals. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills.

Overview

20
20
years of professional experience

Work History

Billing/Orders Manager

Home Healthcare Solutions
08.2020 - 08.2025


  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Verified client insurance information, filing appropriate paperwork to streamline billing processes.
  • Navigated complex billing systems to generate invoices and resolve discrepancies quickly.
  • Streamlined billing processes for improved efficiency and accuracy in claim submission.
  • Reviewed various billing system reports to identify billing discrepancies.

Medicare Claims Processor

Clarity Home Care Services
05.2015 - 12.2020
  • Collaborated with medical providers to obtain necessary documentation for claim submission, reducing delays in payment processing.
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Verified patient insurance coverage and benefits for medical claims.
  • Streamlined claims processes by implementing new software tools and techniques, increasing departmental efficiency.
  • Maintained strict compliance with all relevant regulations, ensuring accurate and timely claim processing.
  • Reduced errors in Medicare claims submissions through meticulous attention to detail and thorough review processes.

Scheduling Coordinator

ALLIED HOME CARE
06.2011 - 06.2016
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
  • Coordinated daily schedules for 30+ staff members, ensuring optimal coverage and productivity.

Enacted the Role of a Caregiver

COMPANION CARE CONNECTION
11.2005 - 04.2011
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Enhanced residents' quality of life by organizing weekly social activities and outings.
  • Coordinated with healthcare professionals to provide comprehensive care for residents.
  • Managed medication schedules and refills, ensuring adherence to prescribed treatments and therapies.
  • Maintained safe and clean environment, ensuring compliance with health and safety standards.

Education

Medical Assistant Diploma -

KAPLAN COLLEGE
Indianapolis, IN
08.2009

Phlebotomy Certificate - undefined

MEDTECH COLLEGE
Indianapolis, IN
04.2006

Skills

  • Cultivate positive staff-patient relationships
  • Detail-oriented data management
  • Proficient in medical language
  • Claims processing proficiency
  • HIPAA compliance
  • ICD-10 knowledge
  • Prior authorization processing
  • Insurance verification
  • Patient scheduling
  • Follow-up skills
  • Scheduling proficiency
  • Medicare compliance

TECHNOLOGY SUMMARY

  • MS Office (Word, Excel, PowerPoint)
  • Healthcare First
  • Windows 97 and Vista

Timeline

Billing/Orders Manager

Home Healthcare Solutions
08.2020 - 08.2025

Medicare Claims Processor

Clarity Home Care Services
05.2015 - 12.2020

Scheduling Coordinator

ALLIED HOME CARE
06.2011 - 06.2016

Enacted the Role of a Caregiver

COMPANION CARE CONNECTION
11.2005 - 04.2011

Phlebotomy Certificate - undefined

MEDTECH COLLEGE

Medical Assistant Diploma -

KAPLAN COLLEGE

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