Antoinette Preusser
Altoona,PA
Summary
Dynamic sales professional with a proven track record at Boscovs, excelling in customer service and team leadership. Expert in inventory management and visual merchandising, driving sales through innovative displays. Committed to fostering a collaborative environment, enhancing operational efficiency, and ensuring customer satisfaction. Recognized for achieving significant improvements in store performance.
Overview
14
14
years of professional experience
Work History
Lead Sales Associate
Boscovs
Altoona
11.2021 - 02.2026
- Executed daily inventory management, ensuring stock levels met customer demands efficiently.
- Developed promotional displays, increasing product visibility and driving sales during peak seasons.
- Mentored team members on effective sales techniques, fostering a collaborative and high-performing environment.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
Assistant Manager
Taco The Town
Altoona, PA
03.2012 - 11.2021
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance service delivery and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and inform strategic decisions for menu offerings.
- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Medical Billing & Coding
YTI Career Institute
Altoona, PASkills
Customer service
Retail store operations
Cash handling
Opening and closing procedures
Pricing and labeling
Cash handling accuracy
Merchandise displays
Visual displays and presentations
Team leadership
Goal oriented
Accomplishments
Employee Of The Month
Timeline
Lead Sales Associate
Boscovs
11.2021 - 02.2026
Assistant Manager
Taco The Town
03.2012 - 11.2021
No Degree - Medical Billing & Coding
YTI Career Institute