Antoinette Raines
San Dimas,CA
Summary
Results-driven LMS Leader with over 10 years of experience managing complex enterprise business applications and learning ecosystems. Expert in designing scalable system architectures, managing multi-platform integrations (API/SSO), and leading large-scale migrations for global organizations. Proven track record in vendor management, cross-functional stakeholder alignment, and driving innovation through automated workflows and AI-enabled process improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ALM Administrator
Adobe
10.2024 - Current
- Manage technical operations and system architecture for the global Adobe LMS platform.
- Oversee complex integrations with external platforms, including Salesforce, Adobe Experience Manager, and Workday.
- Define and configure platform-level settings, branded domains, and custom user roles to ensure a seamless global learner experience.
- Execute technical data management via bulk CSV/connectors and troubleshoot system-level integration issues.
- Contract
- Global Field Enablement
Sr. Program Manager
Intuit Mailchimp
06.2024 - 04.2025
- Architected a "Single Source of Truth" strategy across Seismic and Docebo platforms, standardizing content governance for high-volume release campaigns.
- Designed automated reporting frameworks for learner assessments and participation, providing executive stakeholders with data-driven strategic insights.
- Managed cross-functional content development projects in Airtable, aligning technology roadmaps with business delivery goals.
- Contract
- Learning & Content Analyst
Sr. LMS Admin/Analyst
Sony Pictures Entertainment
09.2023 - 05.2024
- Served as the LMS Subject Matter Expert (SME) for 8,900+ internal employees, managing Cornerstone on Demand (CSOD) configurations and user permissions.
- Collaborated with IT and cross-functional teams to maintain logical file architecture and detailed system documentation in SharePoint.
- Analyzed curriculum completion metrics and audit reports to ensure system reliability and alignment with corporate compliance goals.
Sr. Enablement Operations Lead & LMS Administrator
Splunk
04.2018 - 09.2023
- Led Enterprise LMS Migration: Directed the end-to-end migration from Docebo to MindTickle for 7,700+ global users, achieving zero data loss through API automation and rigorous UAT.
- Systems Integration: Managed data migrations and API connectors between Docebo, MindTickle, and Adobe AEM to unify the partner and employee learning ecosystem.
- Strategy & Roadmap: Partnered with Sales Leadership and IT-PMO to define the Quarterly Enablement Plan (QEP), resulting in a 15% reduction in new-hire ramp time.
- Vendor Management: Led the LMS replacement project from RFP through go-live, managing vendor relationships and system deployment schedules.
- Managed in-app guidance and digital adoption for users through WalkMe integration.
Trainer, Project Manager, LMS Administrator
Defense Language Institute
03.2017 - 04.2018
- Spearheaded Office 365 migration for over 6,000 users and revamped campus-wide learning and development programs.
- Consulted with military and academic leadership to align training technology with operational goals.
Education
Criminal Justice
Air University
United StatesSkills
- LMS Platforms: Cornerstone on Demand, Docebo, MindTickle, Adobe Learning Manager, HealthStream, Skilljar, Seismic/Lessonly
- Systems & Integration: API Integrations, SSO Authentication, Adobe AEM (CMS), Workday, Salesforce, WalkMe Digital Adoption
- Data & Analytics: Automated Reporting, Dashboard Creation (Airtable, Smartsheet), KPIs, User Metrics, Ad-hoc Analysis
- Methodologies: UAT, System Go-Live Deployment, Content Governance, Change Management, Agile Project Planning
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Certification
- One Trust Security Professional Certification (2024).
- EQ-i 2.0 Practitioner (2024).
Timeline
ALM Administrator
Adobe
10.2024 - Current
Sr. Program Manager
Intuit Mailchimp
06.2024 - 04.2025
Sr. LMS Admin/Analyst
Sony Pictures Entertainment
09.2023 - 05.2024
Sr. Enablement Operations Lead & LMS Administrator
Splunk
04.2018 - 09.2023
Trainer, Project Manager, LMS Administrator
Defense Language Institute
03.2017 - 04.2018
Criminal Justice
Air University