Payment Processor
Sharp Coronado Hospital
Coronado, CA
6/8/1998 - Current
- Processed payments for customers in a timely manner, ensuring that all deadlines were met.
- Developed strong relationships with customers by providing exceptional customer service.
- Assisted in training new employees on the principles of processing payments accurately and securely.
- Processed credit card transactions in accordance with applicable regulations and security protocols.
- Reviewed customer payment requests to ensure accuracy and compliance with company policies.
- Assisted customers with inquiries related to their accounts, including payment status updates and other issues.
- Answered incoming calls and directed them to the appropriate department or individual.
- Greeted callers and identified their needs quickly and accurately.
- Insurance verifying for physical therapy. Call patients to inform of out of pocket costs.
