Antoinette Williams
La Grange,NC
Summary
Dynamic Food and Beverage Manager with a proven track record at Hampton Inn By Hilton, excelling in cost control and menu development. Enhanced guest satisfaction through innovative training programs and effective vendor negotiations. Strong leadership and critical thinking skills drive operational excellence and team performance in fast-paced environments.
Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Hampton Inn By Hilton
05.2013 - Current
- Oversaw daily food and beverage operations, ensuring adherence to quality and safety standards.
- Developed and implemented training programs for 6 plus staff members to enhance service delivery and efficiency.
- Managed 5 plus vendor relationships, negotiating contracts to optimize cost-effectiveness and product quality.
- Analyzed customer feedback to improve menu offerings and dining experience, driving guest satisfaction.
Education
Bachelor of Science - Business Administration
North Wesleyan
Rocky Mount, NC05-1997
High School Diploma -
North Lenoir High School
La Grange, NC06-1982
Skills
- Food and beverage operations
- Cost control
- Labor management
- Sanitation standards
- Service delivery management
- Allergy management
- Employee supervision
- Customer service
- Inventory management
- Safe food handling
- Operations management
- Employee performance evaluations
- Serve Safe manager
- Monitoring food preparation
- Critical thinking
- Problem-solving
- Supply ordering and management
- Budget administration
- Scheduling staff
Certification
- Licensed Serve Safe - obtained 01/25 expires 01/30
Timeline
Food and Beverage Manager
Hampton Inn By Hilton
05.2013 - Current
Bachelor of Science - Business Administration
North Wesleyan
High School Diploma -
North Lenoir High School
Similar Profiles
Margaret GoodeMargaret Goode
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express
Tia MedleyTia Medley
Head Housekeeper at Hampton Inn By HiltonHead Housekeeper at Hampton Inn By Hilton
Maya JonesMaya Jones
Housekeeping Inspector at Hampton Inn By HiltonHousekeeping Inspector at Hampton Inn By Hilton
Andrew BradleyAndrew Bradley
Sort Manager - Station at Federal Express CorporationSort Manager - Station at Federal Express Corporation
Okienna EdwardsOkienna Edwards
Universal Banker - Teller at Truist BankUniversal Banker - Teller at Truist Bank