Summary
Overview
Work History
Skills
Certification
Timeline
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Antoinette (Toni) Colucci

Buffalo,NY

Summary

Dedicated client service and insurance background, successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson, seasoned customer service provider and team mentor.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Insurance Agent

GEICO
Getzville, NY
10.2018 - 11.2022
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.

Employee Benefits Advisor

Liazon
Buffalo, NY
04.2015 - 10.2018
  • Facilitated open enrollment meetings to educate employees on their available benefits options.
  • Researched and responded to employee inquiries regarding eligibility requirements, coverage levels, plan provisions, claims status.
  • Coordinated with third-party administrators for timely resolution of any discrepancies in billing statements or payments received and made by the organization.
  • Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.

Skills

  • Business Growth and Retention
  • Problem-Solving
  • Sales Techniques
  • Client Service
  • Reliability
  • Multitasking
  • Time Management Abilities
  • Organizational Skills
  • Excellent Communication
  • Task Prioritization

Certification

  • Life Accident & Health Insurance license held 2017-2018
  • Property & Casualty Insurance license held 2018-2023

Timeline

Insurance Agent

GEICO
10.2018 - 11.2022

Employee Benefits Advisor

Liazon
04.2015 - 10.2018

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Antoinette (Toni) Colucci