Antoinette "Toni" Mims
Las Vegas,NV
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Health Worker
Silverstate Health Care
06.2019 - Current
- Work directly with patient treatment teams and participated in care coordination procedures.
- Manage enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Provide ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Increase awareness of available resources by organizing and participating in community health fairs and events.
- Promote access to healthcare services for underprivileged populations through community outreach efforts.
- Counsel patients on health-related topics and lifestyle changes for improved well-being.
- Explain required eligibility applications to patients and helped complete applications for services.
- Assist clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
- Mediate communication between healthcare providers and clients, facilitating better understanding of medical information and treatment plans.
- Help vulnerable individuals navigate complex healthcare system.
- Set up community health education and promotion programs to reduce chronic conditions.
- Created and distributed health-related education materials to improve program awareness.
- Enhance access to mental health services by establishing community-based mental health outreach program.
- Deliver culturally sensitive health education, addressing barriers to healthcare access and promoting inclusivity in health initiatives.
- Support families in navigating healthcare systems, improving their ability to obtain necessary medical care and social services.
- Advocate for patients' rights and access to healthcare services, enhancing patient satisfaction and trust in health care systems.
- Conduct home visits for elderly and disabled clients to monitor health status and ensure adherence to prescribed treatment plans.
- Train new community health workers, sharing best practices and ensuring consistent quality of care across team.
- Improve patient outcomes by coordinating care among multiple healthcare providers and managing comprehensive care plans.
- Provide crisis intervention services to individuals experiencing mental health emergencies, connecting them with appropriate care resources.
- Transport or accompanied clients to scheduled health appointments or referral sites.
- Engage clients in health-related activities to enhance overall well-being.
Mental Health Specialist/Program Director
Trailways, Inc
04.2010 - Current
- Provide clients with recommendations to community resources.
- Monitor patients and assessed suicide risks.
- Document client progress in confidential files.
- Evaluate patients and assist with implementing comprehensive treatment plans to enhance mental health.
- Encourage clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Encourage patients to discuss experiences in group and individual settings.
- Direct family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Work collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Guide clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Develop goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Involve clients' family members in planning social service programs.
- Provide comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Social Services Assistant
Silver Ridge Healthcare Center
04.2023 - 06.2024
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
- Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
- Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.
- Coordinated appointments between clients and essential service providers while remaining sensitive to individual scheduling constraints.
- Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
- Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
- Participated in ongoing training opportunities, staying current on best practices within the field of social services.
- Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and self-sufficiency.
- Secured housing, medical care, and employment for clients by collaborating with various community agencies.
- Developed and maintained relationships with community organizations and agencies.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provided support to social service clients in navigating available resources.
- Developed and maintained accurate records of programs and services.
- Coordinated with local government to provide resources to clients.
Property Manager
RSP Property Management
02.2006 - 05.2011
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Trained and motivated leasing staff during bi-monthly trainings.
- Developed and executed plan to achieve and maintain 90% or better rate of occupancy.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Administered operations to handle needs of more than 200 tenants across 1 property unit.
- Maintained sufficient number of units market-ready for lease.
Education
No Degree - Bachelor of Healthcare Management
American InterContinental University
Atlanta, Georgia11-2025
Associate of Arts - Business Administration And Management
American InterContinental University
Online09-2024
Community Health Worker
College of Southern Nevada
Las Vegas, NV12.2019
Associate of Arts - Early Childhood Education
American Nanny College
Claremont, CA1991
Skills
- Treatment Planning
- Home Care
- Outpatient Care
- CPR/BSL/FIRST AID
- Case documentation
- Discharge planning
- HIPAA compliance
- Patient and family advocacy
- EMR / EHR
- Patient Confidentiality and Data Security
Certification
- Certificate of Achievement: Motivation and Health Behavior Change
- Certificate of Completion: CEU, Suicide Risk- A clinical Perspective
- Certificate of Completion: Mental Health First Aid USA
- Certificate of Completion: Social Security Advocate (SSI/SSDI) through SAMSHA
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Social Services Assistant
Silver Ridge Healthcare Center
04.2023 - 06.2024
Community Health Worker
Silverstate Health Care
06.2019 - Current
Mental Health Specialist/Program Director
Trailways, Inc
04.2010 - Current
Property Manager
RSP Property Management
02.2006 - 05.2011
Associate of Arts - Early Childhood Education
American Nanny College
No Degree - Bachelor of Healthcare Management
American InterContinental University
Associate of Arts - Business Administration And Management
American InterContinental University
Community Health Worker
College of Southern Nevada
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