Anton Kulier
San Diego,CA
Summary
Dedicated server with a proven track record of enhancing customer satisfaction at Cannonball Sushi through expert shift management and guest engagement. Demonstrated ability to maintain composure, ensuring order accuracy and team support. Excelled in fostering warm relationships and efficiently resolving complaints, contributing to a positive dining experience.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Cannonball
05.2021 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server
California Pizza Kitchen
09.2016 - 04.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Boto Sushi
06.2019 - 06.2020
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Education
IT Network Security
Western Governors University
Salt Lake City, UT06-2026
Skills
- Team member support
- Strong work ethic
- Shift management
- Guest engagement
- Calm demeanor
- Order accuracy
Timeline
Server
Cannonball
05.2021 - Current
Server
Boto Sushi
06.2019 - 06.2020
Server
California Pizza Kitchen
09.2016 - 04.2021
IT Network Security
Western Governors University
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