Antonae Roberson
Case Management Manager
Fremont,CA
Summary
Talented Lead Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
10
10
years of professional experience
Work History
Lead Case Manager /Community Liaison
Daybreak Adult Care Centers
San Leandro, California
11.2018 - Current
- Lead the designing and implementation of a new pilot, working on connecting elderly adults who utilize emergency medical services (EMS) and ED services frequently to community resources. The RCM is a social worker who knows health and social services in the community, and works closely with clients to help them regain or maintain their health and we'll being. Conduct service eligibility intake assessments, oversee information and assistance line, provide information and referral services, and track inquiry calls. Work closely with area hospitals and EMS teams to provide timely case management to elderly adults identified as candidates for the program. Work with diverse team to identify, develop and assess the tools and protocols for the RRCM tool kit. Coordinate care plan with multiple partners and provide ongoing coordination of support services for clients and their families.
Lead Case Manager
G.L.O.M God's Love Outreach Ministries
Livermore, CA, CA
01.2014 - 11.2018
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Participated in professional growth programs to support special education improvement efforts.
- Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Direct Report from eight person case management team, all of which hold a full caseload.
Education
Master of Science - Criminal Justice / Cyber Security And Technology
University of Arizona, Tucson, AZ, US, GC
Tucson, AZ08.2009
Bachelor of Science - Criminal Justice / Social Justice
University of Arizona, Tucson, AZ, US GC
Tucson, AZ08.2005
Associate of Arts - Criminal Justice
San Jose City College, San Jose, CA, US
San Jose, CA08.2001
Skills
- Documentation proficiency
- EMR / EHR
- Staff Management
- Case management
- Needs assessment
- Treatment planning
- Progress evaluations
- Staff education and training
- Recruitment
- Interdisciplinary collaboration
- Interviewing skills
Accomplishments
Golden Key Honors Society Member, completing masters coursework with honors maintaining a 3.85 G.P.A through graduation.
Division 1 Scholarship Athlete, NCAA Tournament Participant.
California Community College State Championship Participant.
Achieved community based organizational rewards for participation in Project S.O.A.R, supporting neighborhood youth with the highest level of academic achievements.
Integral part of a non-profit organization who received the S.C.A.N Foundation innovation award of 2020.
Founder of Daybreak Food Program responsible for feeding countless seniors suffering from food insufficiencies throughout the pandemic.
Timeline
Lead Case Manager /Community Liaison
Daybreak Adult Care Centers
11.2018 - Current
Lead Case Manager
G.L.O.M God's Love Outreach Ministries
01.2014 - 11.2018
Master of Science - Criminal Justice / Cyber Security And Technology
University of Arizona, Tucson, AZ, US, GC
Bachelor of Science - Criminal Justice / Social Justice
University of Arizona, Tucson, AZ, US GC
Associate of Arts - Criminal Justice
San Jose City College, San Jose, CA, US
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