Antonella Cerdan
Knoxville,TN
Summary
Dynamic and organized receptionist with proven expertise at Bellini Nail Lounge, excelling in customer service and front desk operations. Skilled in scheduling appointments and managing cash transactions, I enhanced efficiency and resolved client issues effectively, ensuring a welcoming environment and fostering positive client relationships. Fluent in three languages, I bring exceptional communication skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Bellini Nail Lounge
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist
5th Nail Lounge
07.2023 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Marketing Advertising/ Interpreter
Maryville College
502 E Lamar Alexander Pkwy Maryville, TN 37803Diploma -
Lenoir City High School
1485 Old Highway 95 Lenoir City, TN 37771 United 05.2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling appointments
- Front desk operations
- Customer service
- Payment processing
- Fluent bilingualism
Languages
Italian
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Bellini Nail Lounge
08.2024 - Current
Receptionist
5th Nail Lounge
07.2023 - 07.2024
Marketing Advertising/ Interpreter
Maryville College
Diploma -
Lenoir City High School
Similar Profiles
Dinh VoDinh Vo
Nail Technician at Glossy Nail LoungeNail Technician at Glossy Nail Lounge
LOANNE HANESANALOANNE HANESANA
Nail Salon Manager at Venice Nail LoungeNail Salon Manager at Venice Nail Lounge
Samantha HickmanSamantha Hickman
Nail Technician at Y2 Nail Bar and Beauty LoungeNail Technician at Y2 Nail Bar and Beauty Lounge