Summary
Overview
Work History
Education
Skills
Timeline
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Antonella Correa

Pembroke Pines,FL

Summary

Dynamic Shift Leader with expertise in team leadership, customer service management, and conflict resolution. Proven ability to train staff and optimize operational procedures, enhancing service quality and efficiency.

Overview

5
5
years of professional experience

Work History

Shift Leader

Bolay Fresh Bold Kitchen
Pembroke Pines, FL
09.2021 - Current
  • Supervised daily operations, ensuring high standards of food quality and customer service.
  • Trained and mentored team members on operational procedures and service excellence.
  • Implemented inventory management practices to reduce waste and optimize stock levels.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Practiced Point of Sale (POS) system proficiency.

Sales Associate

MODE Clothing Store
Pembroke Pines, FL
06.2021 - 08.2021
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained visual merchandising standards to promote brand identity and drive sales.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to achieve daily sales targets and improve store performance.

Education

Bachelor of Science - Biological Sciences

Florida International University
Miami, FL
12-2026

Skills

  • Proficient in Microsoft Office Suit Software (Powerpoint, Word, and Excel)
  • Spanish - Fluent
  • Conflict Resolution
  • Team Leadership
  • Customer service management

Timeline

Shift Leader

Bolay Fresh Bold Kitchen
09.2021 - Current

Sales Associate

MODE Clothing Store
06.2021 - 08.2021

Bachelor of Science - Biological Sciences

Florida International University