Antonella Mantica
Miami,Fl
Summary
Experienced Food Service Worker with a hands-on approach and a strong focus on team collaboration and achieving results. Adaptable to changing needs, skilled in food preparation, customer service, and maintaining a clean, safe work environment. Reliable and dependable, committed to high standards and delivering quality service. Pet Sitter with extensive experience managing diverse pet care routines, from feeding to exercise. Utilizes a calm and attentive approach to understand pets\' needs and behaviors, building trust with pet owners through consistent, high-quality care. Experienced Journalist prepared for impactful storytelling. Strong background in investigative reporting, content creation, and multimedia journalism. Known for team collaboration and adaptability in fast-paced environments. Skilled in writing, editing, and research with a focus on delivering compelling and accurate news. Reliable team player with a results-driven mindset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Worker
Green Chicken
Miami, FL
07.2024 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Participated in regular trainings to stay current on industry best practices and trends.
Preschool Volunteer
Greater Miami Adventist Academy
Miami
08.2021 - 05.2022
- Collaborated with the preschool staff to organize special events and field trips, enhancing children''s cultural awareness and community involvement.
- Helped maintain accurate records of each child''s progress, sharing insights with teachers and parents regularly.
- Contributed to a positive classroom atmosphere by maintaining an organized, clean, and visually appealing space for children to explore.
- Provided constructive feedback on children''s performance during classroom activities, supporting continuous improvement efforts within the program.
Secretary's Assistant
Ramseys Trucks Sale
Miami
03.2020 - 09.2021
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Performed research to collect and record industry data.
Education
Bachelor Degree - Biology
Florida International University
05.2026
High School Degree -
Greater Miami Adventist Academy
05.2022
Skills
- Attention to detail
- Quick learner
- Positive attitude
- Cleaning and sanitation
- Problem-solving
- Working with diverse people
- Interpersonal skills
- Quality control
- Complex Problem-solving
- Client communication
Accomplishments
- Achieved customer satisfaction through effectively helping with catering and serving food.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Collaborated with team of 7 in the development of schools yearbooks.
- Developed and designed a website dedicated to raising awareness about the challenges Hispanic women encounter with depression.
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
National Honor Society
Was in the National Honors Society from 2017-2022
Timeline
Food Service Worker
Green Chicken
07.2024 - Current
Preschool Volunteer
Greater Miami Adventist Academy
08.2021 - 05.2022
Secretary's Assistant
Ramseys Trucks Sale
03.2020 - 09.2021
Bachelor Degree - Biology
Florida International University
High School Degree -
Greater Miami Adventist Academy