Antonette M. Savoury
Garnet Valley,PA
Summary
Experienced professional focused on optimizing workflow efficiency and elevating customer satisfaction. Skilled in project management and leadership, adept at guiding model coaching and design selection with a sharp awareness of emerging trends.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Media, Pennsylvania
01.2024 - Current
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to alarms, incidents, and emergency situations as needed.
Administrative Coordinator
Savoury's Building & Design
Philadelphia, PA
08.2018 - 04.2023
- Designed and implanted streamlined workflow processes to enhance operational efficiency.
- Generated detailed documents and reports, ensuring compliance with administrative protocols.
- Supported management in completing special projects within designated deadlines.
- Managed incoming phone calls and provided prompt responses to inquiries from customers, vendors, and external contacts.
Sales Associate
Target
Dover, DE
06.2019 - 10.2019
- Achieved a 94% satisfaction rate in customer service feedback surveys by delivering exceptional service.
- Advised customers on purchases, props, and accessories to drive sales and revenue growth.
- Coordinated store inventory management to align with sales and intake, optimizing stock levels.
- Maintained store visual appeal by organizing racks and shelves to promote merchandise and enhance customer engagement.
- Assisted customers in locating product and utilized store systems to check merchandise availability at other locations.
Education
Bachelor of Science - Textiles and Apparel Studies
Delaware State University
DERisk Management Certificate -
International Business Management Institute
Project Management Professional Certificate -
International Business Management Institute
Leadership & Team Development Certificate -
International Business Management Institute
Change Management Certificate -
International Business Management Institute
Skills
- Office Management
- Guest Relations
- Strong Communication Skills
- Project Management
- Customer Service
- Customer Support
- Detail-Oriented
- Team Leadership
- Team Collaboration
- Change Management
- Conflict Resolution
- Project Planning
- Record-keeping
- Data Management
- Time Management
- Adaptability
- Threat assessment
- Surveillance operation
Affiliations
- American Society of Administrative Professionals
- Honors Society Foundation
Middle Initial
M.
Signature Skills
- Office Management
- Guest Relations
- Strong Communication Skills
- Project Management
- Customer Service
- Customer Support
- Detail-Oriented
- Team Leadership
- Team Collaboration
- Change Management
- Conflict Resolution
- Project Planning
- Record-keeping
- Data Management
- Time Management
- Adaptability
Timeline
Security Officer
Allied Universal Security Services
01.2024 - Current
Sales Associate
Target
06.2019 - 10.2019
Administrative Coordinator
Savoury's Building & Design
08.2018 - 04.2023
Bachelor of Science - Textiles and Apparel Studies
Delaware State University
Risk Management Certificate -
International Business Management Institute
Project Management Professional Certificate -
International Business Management Institute
Leadership & Team Development Certificate -
International Business Management Institute
Change Management Certificate -
International Business Management Institute