Antonia Mariano
Palm Coast
Summary
Strategic and detail-oriented professional with a proven ability to prioritize tasks and meet deadlines. Skilled in communication and problem-solving, with a passion for delivering high-quality work in a part-time capacity.
Professional healthcare administrator with experience in fast-paced medical settings, equipped to handle diverse patient interactions and administrative tasks with precision. Proven ability to collaborate with medical teams and adapt to evolving needs, ensuring smooth operations and optimal patient care. Skilled in data entry, patient registration, insurance verification, and maintaining confidentiality. Recognized for strong organizational skills, effective communication, and reliability.
Overview
9
9
years of professional experience
Work History
Emergency Room Registrar
Flagler Health
11.2022 - 11.2023
- Demonstrated proficiency in data entry, patient registration, and insurance verification processes
- Collaborated with healthcare teams to ensure smooth patient flow and timely appointments
- Improved patient experience through effective communication and problem-solving skills
- Managed high call volumes, providing excellent customer service and resolving queries effectively
- Collaborated with healthcare team to verify insurance coverage and obtain authorizations
- Efficiently registered and scheduled patients for appointments, ensuring accuracy and timeliness
Patient Access Specialist
AdventHealth
01.2020 - 11.2022
- Demonstrated proficiency in data entry, patient registration, and insurance verification processes
- Collaborated with healthcare teams to ensure smooth patient flow and timely appointments
- Improved patient experience through effective communication and problem-solving skills
- Managed high call volumes, providing excellent customer service and resolving queries effectively
- Collaborated with healthcare team to verify insurance coverage and obtain authorizations
- Efficiently registered and scheduled patients for appointments, ensuring accuracy and timeliness
Waitress
Flapjack Johnny's
01.2018 - 01.2020
- Proficient in taking orders accurately and delivering exceptional customer service
- Skilled in multitasking in a fast-paced, customer-oriented environment
- Demonstrated excellent customer service skills by addressing guest needs and concerns promptly
- Collaborated with kitchen staff to ensure timely delivery of food orders
- Efficiently multitasked in a high-volume restaurant, serving customers with accuracy and agility
- Demonstrated efficient multitasking skills in managing multiple tables and orders
- Collaborated effectively with team members to ensure smooth operation of the restaurant
- Provided exceptional customer service by taking orders and ensuring guest satisfaction
Waitress
RiverGrille
01.2016 - 01.2018
- Proficient in taking orders accurately and delivering exceptional customer service
- Skilled in multitasking in a fast-paced, customer-oriented environment
- Demonstrated excellent customer service skills by addressing guest needs and concerns promptly
- Collaborated with kitchen staff to ensure timely delivery of food orders
- Efficiently multitasked in a high-volume restaurant, serving customers with accuracy and agility
- Demonstrated efficient multitasking skills in managing multiple tables and orders
- Collaborated effectively with team members to ensure smooth operation of the restaurant
- Provided exceptional customer service by taking orders and ensuring guest satisfaction
Waitress
Napoli Pizza
01.2015 - 01.2016
- Proficient in taking orders accurately and delivering exceptional customer service
- Skilled in multitasking in a fast-paced, customer-oriented environment
- Demonstrated excellent customer service skills by addressing guest needs and concerns promptly
- Collaborated with kitchen staff to ensure timely delivery of food orders
- Efficiently multitasked in a high-volume restaurant, serving customers with accuracy and agility
- Demonstrated efficient multitasking skills in managing multiple tables and orders
- Collaborated effectively with team members to ensure smooth operation of the restaurant
- Provided exceptional customer service by taking orders and ensuring guest satisfaction
Education
Business Administration -
Golden Gate University
San Francisco, CA04-2025
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL05.2015
Skills
- Medical terminology
- Attention to detail
- Insurance billing
- Customer service
- Data entry
- Insurance verification
- Communication
- Problem-solving
- Time management
- Organizational skills
Timeline
Emergency Room Registrar
Flagler Health
11.2022 - 11.2023
Patient Access Specialist
AdventHealth
01.2020 - 11.2022
Waitress
Flapjack Johnny's
01.2018 - 01.2020
Waitress
RiverGrille
01.2016 - 01.2018
Waitress
Napoli Pizza
01.2015 - 01.2016
High School Diploma -
Flagler Palm Coast High School
Business Administration -
Golden Gate University
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