Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonia Porter

Chicago,IL

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.

Overview

23
23
years of professional experience

Work History

Receptionist

U. S. Merit System Protection Board
11.1999 - 01.2013
  • Answered phone promptly and directed incoming calls to correct Judges, Supervisor, or Paralegals
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Planned travel arrangement for the Judges who traveled to different states for hearing.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific Judges or Paralegals.

Clerk of the Court

Clerk Of Circuit Court Of Cook County
11.1989 - 11.1999

As a clerk:.

  • Provided quality clerical support through data entry, document management, email correspondence,
  • Processed documents and materials to disseminate information to appropriate parties.

As a Court Clerk

  • Provided quality assistance to the judges, attorney's, pro-se clients. Called cases up and swore defendants, plaintiffs, or witnesses. in.
  • When the judged made a decision on a case file stamped with the date distributed the attorney's and put in the computer. Took it down to the clerks to file in the proper file.

Education

No Degree - General

Jones Commercial High School
Chicago, IL
06.1976

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Telephone Etiquette
  • Scheduling
  • Verbal and written communication
  • Office Organization
  • File Organization
  • Hospitality services
  • Filing
  • Sensitive information handling
  • Multi-Line Telephone Systems
  • Clerical Support
  • Supply Ordering
  • Records Maintenance
  • Courteous and Professional

Timeline

Receptionist

U. S. Merit System Protection Board
11.1999 - 01.2013

Clerk of the Court

Clerk Of Circuit Court Of Cook County
11.1989 - 11.1999

No Degree - General

Jones Commercial High School
Antonia Porter