Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonia Rodriguez

Houston,TX

Summary

  • Dynamic professional with extensive experience as a Receptionist at Lobo Ley-abogados.
  • Excelling in organization and time management.
  • Streamlined front desk operations, enhancing efficiency and customer satisfaction.
  • Proven ability to handle high-pressure situations while maintaining a welcoming environment.
  • Showcasing strong telephone skills and effective appointment scheduling.
  • Professional with comprehensive experience in front office operations, at managing high-volume environments with efficiency and poise.
  • Known for strong communication skills, organizational abilities, and attention to detail.
  • Collaborative team player focused on achieving results and adapting to changing needs seamlessly.
  • Proficient customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience

Work History

Receptionist

Lobo Ley-abogados De Accidentes-crimen&villalpando
03.2024 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Server

Saltgrass Steakhouse
10.2021 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Restaurant Hostess

Goode Company Restaurants
08.2018 - 03.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Houston Can Academy
10914 S Gessner Rd
05-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Lobo Ley-abogados De Accidentes-crimen&villalpando
03.2024 - 12.2024

Server

Saltgrass Steakhouse
10.2021 - 07.2022

Restaurant Hostess

Goode Company Restaurants
08.2018 - 03.2020

High School Diploma -

Houston Can Academy

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