Antonia Thomas
‘Aiea,HI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Gifted at working with all types of personalities.
Overview
1
1
year of professional experience
Work History
Sales Associate
Macys Department Store
10.2022 - 05.2023
- Provide an exceptional customer experience by ensuring the customer is always the priority.
- Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
- Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection.
- Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.
- Be proficient in POS systems including but not limited to Search and Send and My Client.
- Proactively assist customers who are using devices to shop and compare, whether Macy’s devices or their own.
- Develop new business and expand client base through networking, suggestive selling and on the floor presence.
- Maintain department recovery standards; including fitting room go backs to standard, if applicable.
- Retrieve additional merchandise for customers as requested.
- Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.
- Assist in inventory and markdown process.
- Adhere to Asset Protection and inventory control and compliance procedures.
- Follows shortage programs and procedures.
- Perform these and other functions in an efficient manner, as directed by the Supervisor.
- Regular, dependable attendance and punctuality
Education
Admiral Arthur W Radford High School
Honolulu, HI05.2024
Skills
- Time Management
- Team Player
- Sales and Marketing
- Flexible Hours
- Reading Comprehension
- Customer Service
- Food Handling Certificate
Timeline
Sales Associate
Macys Department Store
10.2022 - 05.2023
Admiral Arthur W Radford High School