Compassionate Medical Assistant skilled in HIPAA compliance, patient scheduling, and electronic medical records management. Committed to enhancing patient care through effective communication and education.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Assistant/Surgery Scheduler/Referral Coordinator
Unified Women's Health of Texas/Riverwalk Women's Health of TX
San Antonio, TX
01.2017 - Current
Assisted physicians in patient examinations and procedures, ensuring comfort and confidentiality.
Managed patient scheduling and follow-ups, enhancing appointment efficiency.
Maintained accurate electronic health records, supporting compliance and data integrity.
Educated patients on treatment plans and preventive care, fostering informed health decisions.
Certified Medical Assistant
Dr. Gil Villanueva
San Antonio, TX
06.2016 - 01.2017
Administered patient vital signs, ensuring accuracy and timely data entry into electronic health records.
Assisted in scheduling appointments, optimizing patient flow and enhancing office efficiency.
Educated patients on medication usage and preventive care practices, improving overall patient understanding..
Conducted routine lab tests and prepared specimens for analysis, maintaining high standards of quality control.
Certified Medical Assistant
University Health System
San Antonio, TX
08.2012 - 06.2016
Educated patients on medication usage and preventive care practices, improving overall patient understanding.
Mentored junior staff on clinical procedures and best practices, enhancing team performance and knowledge-sharing.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Led initiatives to streamline office processes, reducing wait times and improving patient satisfaction ratings.
Flight Attendant
Southwest Airlines, SWA
Chicago, IL
01.1999 - 07.2012
Ensured passenger safety during all phases of flight through effective emergency procedures and protocol adherence.
Delivered exceptional customer service by addressing passenger needs and resolving issues efficiently.
Coordinated cabin operations, including meal service and inventory management, ensuring smooth flight experiences.
Led safety briefings and demonstrations, enhancing passenger awareness of emergency procedures and equipment usage.
Education
Associate of Science - Mortuary Science
San Antonio College
San Antonio, TX
12-2025
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Patient-focused care
Electronic medical records
Compassionate
Medical procedures
Maintaining confidentiality
Insurance verification
OB/GYN procedures
Payment collection
Certification
RMA - Registered Medical Assistant
Timeline
Medical Assistant/Surgery Scheduler/Referral Coordinator
Unified Women's Health of Texas/Riverwalk Women's Health of TX
Medical Staff Coordinator/Surgery Scheduler/Receptionist at Beverly Hills Sunset Surgery CenterMedical Staff Coordinator/Surgery Scheduler/Receptionist at Beverly Hills Sunset Surgery Center