Yessenia Hernandez
El Centro,CA
Summary
Experienced in front office medical reception with comprehensive understanding of healthcare protocols, patient scheduling, and optimal communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surgery Scheduler/Referral Coordinator
Arizona Advanced Surgery
Glendale, Arizona
05.2024 - Current
- Coordinated patient referrals for specialists and healthcare providers efficiently.
- Maintained patient records and referral documentation in electronic health systems securely.
- Coordinated with surgeons, nurses, and staff to optimize surgery flow.
- Managed patient communications regarding pre-operative instructions and scheduling changes.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Assisted providers with minor in office procedures.
Insurance Verification/Medical Biller
Imperial Valley Family Care Medical Group
Imperial, California
10.2022 - 04.2024
- Verified insurance coverage for patient procedures and services.
- Educated staff on policies regarding insurance verification procedures and compliance.
- Processed medical claims using advanced billing software and coding systems.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Collected, posted and managed patient account payments.
Medical Assistant/Medical Biller
Vo Medical Center
Calexico, California
12.2021 - 10.2022
- Organized charts, documents and supplies to maintain team productivity.
- Ensured cleanliness and organization of medical equipment and supplies.
- Processed medical claims using billing software to ensure accuracy.
- Communicated with insurance companies to resolve claim discrepancies.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
Education
Medical Billing And Coding
CALRegional
Online12-2023
Medical Assistant Program
CALRegional
El Centro, CA12-2021
Southwest High School
El Centro, CA06-2016
Skills
- Patient scheduling
- Insurance eligibility, benefits, and authorization
- Copay, coinsurance, and deductibles
- Electronic medical records usage
- Medical office procedures
- Workflow management
- HIPAA compliance
- Languages: English and Spanish
Certification
- CPR/AED Certified
- Certified Clinical Medical Assistant (CCMA)
- Certified Medical Billing and Coding Specialist (CBCS)
Timeline
Surgery Scheduler/Referral Coordinator
Arizona Advanced Surgery
05.2024 - Current
Insurance Verification/Medical Biller
Imperial Valley Family Care Medical Group
10.2022 - 04.2024
Medical Assistant/Medical Biller
Vo Medical Center
12.2021 - 10.2022
Medical Billing And Coding
CALRegional
Medical Assistant Program
CALRegional
Southwest High School