ANTONINA SINGER
Verona,WI
Summary
Highly-motivated employee with strong work ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Proficient in leveraging learning and development knowledge to promote sound work relationships. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
28
28
years of professional experience
Work History
Training & Development Director
Ho-Chunk Gaming Madison
Madison, WI
08.2023 - Current
- Develops training materials, manuals, procedures and visual aids to effectively achieve organizational goals
- Evaluates effectiveness of training by using feedback surveys, focus groups and other relative means
- Collaborates with management to align on strategy and communication of content.
- Cultivated and maintained relationships to promote positive work culture.
- Drafted mission and vision statements to outline objectives and motivate employees.
Safety & Health Officer
Ho-Chunk Gaming Madison
Madison, WI
08.2015 - Current
- Inspects and evaluates workplace environments, equipment or practices to verify compliance with safety standards and applicable federal regulations
- Trains new employees in proper safety procedures to minimize accidents with proper behaviors
- Determines root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk
- Develops procedures for reporting employee work injuries consistent with Worker's Compensation laws
- Responsible for contacting exposed and COVID-19 positive employees to determine immediate course of action.
Casino Compliance Officer
Potawatomi Bingo Casino
Milwaukee, WI
02.2008 - 08.2015
- Developed appropriate internal controls, policies and procedures with departments; to maintain compliance with tribal, state, and federal regulations
- Assessed potential risks, evaluated controls and conducted compliance testing
- Coordinated final management responses with departments by investigating discrepancies that were found during audits.
Employee Relations Coordinator
Potawatomi Bingo Casino
Milwaukee, WI
08.2007 - 02.2008
- Liaised with staff and management in analysis and resolution of issues, grievances and conflicts
- This included sexual harassment investigations
- Assisted employees in resolving work related and/or personnel problems by investigating team member concerns, communicating with management and giving recommendations for resolution as needed
- Established tracking metrics and set up dashboard access to maintain progressive discipline in the workplace
- Assisted recruitment team in screening applications/resumes, interviewing candidates, and job skills testing.
Floor Manager
Ho-Chunk Gaming Madison
Madison, WI
08.2004 - 08.2007
- Managed gaming operations, in the absence of General Manager, with responsibility in customer service, problem-solving, staffing and inventory control
- Delivered positive customer experiences by implementing effective quality assurance practices
- Developed and coordinated supervisory training to help individuals learn company policies/procedures and supervisor role.
Human Resource Analyst
Ho-Chunk Casino
Baraboo, WI
08.2002 - 08.2004
- Supported executive decision-making by reporting on metrics and recommending actionable improvements
- Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards
- Reviewed HR operating budget periodically to analyze trends affecting budget needs
- Fostered improvements in recruitment by developing specific job criteria to more clearly identify our talent
- Pre-screened and interviewed candidates for assigned departments
- Prepared employees for assignments by establishing and conducting onboarding and training programs.
HR Grievance Coordinator
Ho-Chunk Nation
Black River Falls, WI
06.1996 - 08.2002
- Helped workplaces determine guidelines for establishing and maintaining discrimination-free environments supportive of employees and compliant with applicable laws
- Interviewed personnel involved in discrimination and complaints to collect information, outline grievances and mediate conflicts
- Demonstrated leadership by making improvements to work processes and helping to train others
- Testified in tribal legal proceedings to discuss employee grievances and company policies/procedures.
Education
Master of Business Administration -
UW-Madison
07-2024
Bachelor of Science -
UW-La Crosse
01.2002
Associate of Applied Science -
Western Tech College
01.1997
Skills
- Executive Management
- Human Resources
- Occupational Safety & Health
- Compliance & Internal Auditing
- Training & Development
- Customer service
- Microsoft Office
- Risk Assessment
References
References Available Upon Request
Timeline
Training & Development Director
Ho-Chunk Gaming Madison
08.2023 - Current
Safety & Health Officer
Ho-Chunk Gaming Madison
08.2015 - Current
Casino Compliance Officer
Potawatomi Bingo Casino
02.2008 - 08.2015
Employee Relations Coordinator
Potawatomi Bingo Casino
08.2007 - 02.2008
Floor Manager
Ho-Chunk Gaming Madison
08.2004 - 08.2007
Human Resource Analyst
Ho-Chunk Casino
08.2002 - 08.2004
HR Grievance Coordinator
Ho-Chunk Nation
06.1996 - 08.2002
Master of Business Administration -
UW-Madison
Bachelor of Science -
UW-La Crosse
Associate of Applied Science -
Western Tech College
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