Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Community Ombudsman
Delaware Department of Natural Resources and Environmental Control
02.2024 - Current
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Adaptable and proficient in learning new concepts quickly and efficiently.
Environmental Health Specialist III
Division of Public Health
08.2023 - 02.2024
Developed policy recommendations for elected officials on issues related to environmental health management and community planning.
Collaborated with multidisciplinary teams to address complex environmental health concerns involving hazardous materials or waste disposal.
Streamlined inspection processes by implementing efficient data collection techniques and utilizing advanced technology for analysis.
Public Health Technician
Delaware Air National Guard
01.2018 - 09.2023
Reduced disease transmission by conducting community health education workshops and providing informational materials.
Conducted surveys and compliance investigations to determine compliance with health and safety standards.
Participated in regular professional development opportunities to stay current with emerging trends in public health practice.
Provided essential support during vaccination campaigns, contributing to increased immunization rates within the community.
Planned and conducted public health studies.
Management Analyst II
Drinking Water State Revolving Fund, Division of Public Health
12.2022 - 08.2023
Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
Analyzes data gathered and develops solutions or alternative methods of proceeding.
Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
Studies pertinent background material such as legislation, administrative orders and regulations.
Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
Management Analyst III
Delaware Department of Public Health
10.2020 - 12.2022
Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
Analyzes data gathered and develops solutions or alternative methods of proceeding.
Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
Studies pertinent background material such as legislation, administrative orders and regulations.
Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
Public Health Technician
United States Air Force, Active Duty
01.2008 - 01.2018
Direct, supervise, and evaluate work activities of medical, nursing, clerical, and other personnel
Prepare activity reports to inform management of the status and implementation plans of programs
Establish work schedules and assignments for staff, according to workload, space, and equipment availability
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functions
Develop instructional materials and conduct in-service and community based educational programs
Documenting, analyzing, and recording information and data for State and Federal programs
Prepared five-year budget plan for state level offices by allocating 500K federal funds to state wide programs.
Created intergovernmental agencies contracts, detailing work, budget, and expenses
Education
Bachelor’s in Science - Government and Public Policy – Concentration Social Policy
Wilmington University
Wilmington, Delaware
01-2021
Associate of Science - Public Health
Community College of The Air Force
Maxwell-Gunter AFB, AL
10-2016
Skills
PROJECT MANAGEMENT
MICROSOFT OFFICE (WORD, EXCEL OUTLOOK, POWERPOINT, TEAMS)
Customer relations
Data entry
EXCELLENT ORATOR
MANAGEMENT EXPERIENCE
Flexible and adaptable
Timeline
Community Ombudsman
Delaware Department of Natural Resources and Environmental Control
02.2024 - Current
Environmental Health Specialist III
Division of Public Health
08.2023 - 02.2024
Management Analyst II
Drinking Water State Revolving Fund, Division of Public Health
12.2022 - 08.2023
Management Analyst III
Delaware Department of Public Health
10.2020 - 12.2022
Public Health Technician
Delaware Air National Guard
01.2018 - 09.2023
Public Health Technician
United States Air Force, Active Duty
01.2008 - 01.2018
Bachelor’s in Science - Government and Public Policy – Concentration Social Policy
Ombudsman and Equal Employment Opportunity Officer at New Jersey Superior CourtOmbudsman and Equal Employment Opportunity Officer at New Jersey Superior Court