Antonio Brown
Nashville,TN
Summary
Resourceful Warehouse Manager with 3 years of experience directing LTL warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
13
13
years of professional experience
Work History
Freight Operations Supervisor
XPO
11.2019 - Current
- Improved warehouse efficiency by implementing streamlined processes for freight handling and organization.
- Reduced shipping errors by closely monitoring inventory and cross-checking shipment information.
- Maintained a safe work environment through strict adherence to safety protocols and regular inspections of equipment and facilities.
- Ensured timely deliveries by coordinating schedules, routes, and truck assignments for optimal results.
Contractor
Ray Peirce Industrial Services
01.2015 - 10.2019
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
Debt Service Associate
Portfolio Recovery Associates
03.2014 - 01.2014
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
Guest Service Manager
Target
11.2010 - 04.2013
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
- Streamlined front desk operations for improved efficiency, utilizing strong organizational skills.
- Increased repeat business by ensuring exceptional customer service and maintaining positive guest relationships.
- Collaborated with other departments to coordinate guest services, resulting in seamless experiences for guests.
Education
Diploma -
North Side High School
Jackson, Tennessee05.2007
Skills
- Problem Solving
- Route Planning
- Staff Training
- Warehouse Operations
- Adaptability
- Time Management
references
- Mr. Patrick McKnight, Former employee, (731) 803-9174
- Mr. Ferrell Lewis, Former Manager, (615) 260-9894
- Mr. John Farmer, Current Manager, (731)426-5887
Timeline
Freight Operations Supervisor
XPO
11.2019 - Current
Contractor
Ray Peirce Industrial Services
01.2015 - 10.2019
Debt Service Associate
Portfolio Recovery Associates
03.2014 - 01.2014
Guest Service Manager
Target
11.2010 - 04.2013
Diploma -
North Side High School